Waitress
Sensations Cabaret
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
Juliana Gervais
Port Saint Lucie
Summary
I am reliable and have my own transportation. I have worked most of my time in restaurant settings. Taking orders, answering phones, serving, interacting with people one on one. I am very adaptable in a high pace setting, I’m friendly working with others, I am a good multitasker I do not get overwhelmed in harder situations. I have volunteered at humane societies, adoption places. I’ve done events, filing and packaging medications for animals, xrays, cleanings, to just cleaning kennels. I do have a passion for animals.
Work History
Server Manager / Front of House
Downtown Bennys Pizza
2018 - 2022
- Managed daily operations to ensure efficient service and guest satisfaction.
- Trained staff on menu knowledge, customer service standards, and food safety protocols.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Oversaw compliance with health regulations, ensuring a safe dining environment for guests and staff.
Dog Car Giver Volunteer
Rescue Adoption
2015 - 2016
- Provided daily care and feeding for dogs in shelter environment.
- Monitored dog interactions to ensure safety and well-being.
- Maintained cleanliness of kennels, exercise areas, and supplies.
- Coordinated adoption events to promote animal welfare initiatives.
Education
High School Diploma -
Fort Pierce Central
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Decision-making
- Hospitality service expertise
- Handling complaints
- Memory retention
Timeline
Waitress
Sensations Cabaret
Server Manager / Front of House
Downtown Bennys Pizza
2018 - 2022
Dog Car Giver Volunteer
Rescue Adoption
2015 - 2016
High School Diploma -
Fort Pierce Central