Juliana Hicks
Atascosa,TX
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
01.2021 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
CSA
HEB Grocery Store
02.2023 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Associate of Science - Biology/pre-nursing
San Antonio College
San Antonio, TX06.2025
High School Diploma -
Southwest High School
San Antonio, TX06.2023
Skills
- Workplace Efficiency
- Teamwork and Collaboration
- Cleaning
- Electrocardiogram (EKG/ECG)
- Customer Satisfaction
- Customer Complaint Resolution
Certification
- NCET - ECG Technician
Timeline
CSA
HEB Grocery Store
02.2023 - 08.2023
Crew Member
McDonald's
01.2021 - Current
Associate of Science - Biology/pre-nursing
San Antonio College
High School Diploma -
Southwest High School
Similar Profiles
Quwalyn LeeQuwalyn Lee
Customer Service Sales Representative at McDonald'sCustomer Service Sales Representative at McDonald's
Oliver SchulzOliver Schulz
Cashier at McDonald'sCashier at McDonald's
Sylvia OrtizSylvia Ortiz
Prep Line Cook at McDonald'sPrep Line Cook at McDonald's
Carolina RamosCarolina Ramos
Crew Member at McDonald'sCrew Member at McDonald's
Meagan HarveyMeagan Harvey
Kindergarten Teacher at Joshua 1:9 Learning CenterKindergarten Teacher at Joshua 1:9 Learning Center