Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juliana Leader

New York

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Mom & Pop Art Shop
Richmond
06.2025 - 08.2025
  • Organized merchandise displays to create an inviting shopping atmosphere.
  • Processed sales transactions using point-of-sale system efficiently.
  • Provided product knowledge and recommendations to enhance customer experience.
  • Handled customer inquiries and resolved issues promptly and courteously.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Completed transactions in an efficient manner while providing excellent customer service.

Panther Store Representative

SAINT MARY'S HS
Berkeley
08.2023 - 05.2024
  • As part of a Senior Project we have at Saint Mary's, I was a Business Intern for the Panther Store, which is where we sell merchandise to our school community
  • Greeted customers and assisted with product selection.
  • Processed customer transactions using cash registers and point-of-sale systems.
  • Resolved customer complaints professionally.
  • Maintained accurate records of sales and inventory levels.
  • Participated in team meetings to discuss strategies for increasing sales volume.

Volunteer

BLACK PINE CIRCLE SCHOOL
Berkeley
02.2024 - 03.2024
  • As an Alum of Black Pine Circle, I chose to help around the school by volunteering
  • Assisted with classes and students.
  • Assisted staff in the daily operations of the organization.

Education

HIGH SCHOOL DIPLOMA -

Saint Mary's College High School
Berkeley, California
05.2024

BA/BFA - PHOTOGRAPHY + GLOBAL STUDIES

The New School
New York, NY

Skills

  • People Person
  • Adaptability and dependability
  • Organized
  • Quick learner
  • Customer service
  • Attention to detail
  • Adobe Photoshop, InDesign, Illustrator

Languages

  • Portuguese, Proficient (elementary/conversational)
  • Spanish, Proficient (elementary/conversational)
  • English, Fluent

Timeline

Retail Sales Associate

Mom & Pop Art Shop
06.2025 - 08.2025

Volunteer

BLACK PINE CIRCLE SCHOOL
02.2024 - 03.2024

Panther Store Representative

SAINT MARY'S HS
08.2023 - 05.2024

HIGH SCHOOL DIPLOMA -

Saint Mary's College High School

BA/BFA - PHOTOGRAPHY + GLOBAL STUDIES

The New School