Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliana Madden

Lowell,MA

Summary

Recent Bachelor’s in Criminal Justice graduate currently pursuing a Master’s in Criminal Justice, with hands-on experience working in diverse roles as a Security Officer and Specimen Collector. Proven ability to work in high-pressure environments while maintaining strong attention to detail, organizational skills, and clear communication. Skilled in incident reporting, surveillance, and ensuring confidentiality in sensitive situations. Seeking a challenging position in the criminal justice field where I can apply my academic background, analytical thinking, and real-world experience to contribute to solving cases and advancing public safety.

Overview

5
5
years of professional experience

Work History

Security Officer

Securitas Security Services USA
12.2024 - Current
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.

Specimen Collector

Aegis Sciences Corporation
12.2023 - Current
  • Independently managed five facilities across multiple locations, ensuring smooth operations and consistent quality control across all sites.
  • Increased accuracy in specimen labeling and tracking through meticulous attention to detail and thorough documentation practices.
  • Addressed patient concerns and provided education regarding the specimen collection process.

Library Assistant

Fitchburg State College
09.2020 - 05.2022
  • Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
  • Cataloged and organized books and other materials in the library's system, ensuring accuracy and proper classification.

Education

Master of Arts - Criminal Justice

University of Massachusetts, Lowell
Lowell, MA
05-2026

Bachelor of Science - Criminal Justice

University of Massachusetts, Lowell
Lowell, MA
06-2024

Skills

  • Detail-oriented
  • Incident Reporting
  • Confidentiality
  • Surveillance
  • Technical Proficiency
  • Exceptional Interpersonal Communication
  • Multitasking and Time Management

Timeline

Security Officer

Securitas Security Services USA
12.2024 - Current

Specimen Collector

Aegis Sciences Corporation
12.2023 - Current

Library Assistant

Fitchburg State College
09.2020 - 05.2022

Master of Arts - Criminal Justice

University of Massachusetts, Lowell

Bachelor of Science - Criminal Justice

University of Massachusetts, Lowell
Juliana Madden