Juliana Mann
Bradley,IL
Summary
Dedicated professional with strong customer service expertise and a commitment to safety compliance. Proven ability to foster teamwork and effective communication in dynamic environments.
Overview
4
4
years of professional experience
Work History
Staff Member
Community Education
Bowling Green, KY
02.2026 - Current
- Works well with kids in before and after school programs.
- Participated in team-building activities to foster teamwork and collaboration.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Good communication skills with supervisors and other staff members.
- Make sure to maintain children's safety and keeping their safety in mind.
- Interacting with parents and keeping them up to date about what is going on in the program.
Crew Member
Oberweis Ice Cream and Dairy Store
Bradley, IL
04.2023 - Current
- Maintained cleanliness and organization of workstations and dining areas to ensure safety.
- Assisted in training new crew members on store procedures and product knowledge.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Monitored inventory levels, restocked supplies, and ensured product freshness.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
Staff Member
Kankakee Valley Park District
Kankakee, IL
05.2022 - 02.2023
- Organized recreational programs for diverse age groups, promoting engagement and active participation.
- Implemented safety protocols during events, reducing potential risks for staff and attendees.
- Mentored new staff on operational procedures, fostering a collaborative work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Provided guidance and support to junior staff members in achieving performance goals.
Education
High School Diploma -
Bradley Bourbonnais Community High School
BradleyHigh School Diploma -
Western Kentucky University
Bowling Green, KY05-2028
Skills
- Customer service expertise
- Cash handling
- Customer support
- Sales experience
- Leadership qualities
- Safety compliance
- Inventory restocking
- Process improvement
- Good communication skills
- Flexible
- Fast Learner
- Easy to work with
Timeline
Staff Member
Community Education
02.2026 - Current
Crew Member
Oberweis Ice Cream and Dairy Store
04.2023 - Current
Staff Member
Kankakee Valley Park District
05.2022 - 02.2023
High School Diploma -
Bradley Bourbonnais Community High School
High School Diploma -
Western Kentucky University