Summary
Overview
Work History
Education
Skills
Timeline
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Juliana McCaw

Visalia,CA

Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

4
4
years of professional experience

Work History

Ophthalmic Assistant

Sierra Eye Medical Group
Visalia, CA
02.2021 - 05.2021
  • Documented present problems, current medicines and vital stats.
  • Wrote, edited and filed patient medical records, maintaining confidentiality.
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
  • Worked with supervising physician to complete and submit medical records.
  • Translated medical jargon and short-hand data into correct terminology.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.

Barista

Starbucks
Clarksville, TN
11.2017 - 07.2018
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Received and accurately processed customer payments.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.

Shift Leader

Gigi's Cupcakes
Clarksville, TN
08.2017 - 11.2017
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Checked orders for quality and completeness.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

Golden West High School
Visalia, CA
06.2012

Some College (No Degree) - Administrative Medical Assistant

Milan Institute - Visalia
Visalia, CA

Some College (No Degree) -

College of The Sequoias
Visalia, CA

Skills

  • Scribe Expertise
  • Customer Service
  • Customer Complaint Resolution
  • Telephone Management
  • Positive and Professional
  • Cash Management
  • Role Modeling
  • Rules Enforcement
  • Interpersonal Relations
  • Verbal and Written Communication
  • Creative Problem-Solving

Timeline

Ophthalmic Assistant

Sierra Eye Medical Group
02.2021 - 05.2021

Barista

Starbucks
11.2017 - 07.2018

Shift Leader

Gigi's Cupcakes
08.2017 - 11.2017

High School Diploma -

Golden West High School

Some College (No Degree) - Administrative Medical Assistant

Milan Institute - Visalia

Some College (No Degree) -

College of The Sequoias

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Juliana McCaw