Juliana Medina

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Processed orders and sent to kitchen employees for preparation.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Processed orders and sent to kitchen employees for preparation.
• Answered customers' questions, recommended items, and recorded order information.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

I worked in beverage and bottle service. I provided excellent service with responsibility, speed, and friendliness, building trust with customers and making them feel comfortable and happy. I always made sure that everything was perfect for the tables, that they had enough ice, juice, water, and napkins.

• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Proved successful working within tight deadlines and a fast-paced environment.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Answered customers' questions, recommended items, and recorded order information.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.