Juliana Morris

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

• Protecting patient privacy, Proficient, 03/01/23, Understanding privacy rules and regulations associated with patient records
• Medical billing, Proficient, 03/01/23, Understanding the procedures and forms used for medical billing
• Customer service, Proficient, 07/01/23, Identifying and resolving common customer issues
• Customer focus & orientation, Proficient, 02/01/23, Responding to customer situations with sensitivity
• Work style: Professionalism, Proficient, 04/01/23, Tendency to be accountable, professional, open to feedback, and act with integrity at work
• Medical terminology, Proficient, 03/01/23, Understanding and using medical terminology
• Medical receptionist skills, Proficient, 07/01/23, Managing physician schedules and maintaining accurate patient records
• Case management & social work, Proficient, 05/01/24, Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
• Attention to detail, Proficient, 02/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
• Sales skills, Proficient, 02/01/23, Influencing and negotiating with customers