Juliana Pizzelli
North Weymouth
Summary
Enthusiastic and motivated Cashier Shift Lead with proven leadership talents and relationship-building skills gained during almost 7 years of experience in customer-satisfaction oriented settings. Proficient in operating registers, processing payments and maintaining proper communication, managing workload timely, and ensuring a positive work environment . Highly organized, responsible and resourceful.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier Shift Lead
Fruit Center Inc.
08.2021 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Learned duties for various positions and provided backup at key times.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Orientation Leader
Wheaton College
08.2024 - 08.2024
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Developed strong connections with students through active listening and empathetic communication skills.
- Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
Carriage Kid & Cashier
Fruit Center Inc.
09.2018 - 08.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Improved efficiency, organized checkout area for optimal workflow.
Education
Bachelor of Science - Nursing
Wheaton College
Norton, MA05-2027
High School Diploma -
Weymouth High School
Weymouth05-2022
Skills
- Team leadership
- Problem-solving
- Customer service
- Positive attitude
- Flexible schedule
- Money handling
- Opening and closing procedures
- Workflow coordination
- Multitasking and organization
- Workload prioritization
Certification
Certifications
- Basic Life Support (BLS) Certification
- Alcohol Consumption Safety (TIPS) Certification
Timeline
Orientation Leader
Wheaton College
08.2024 - 08.2024
Cashier Shift Lead
Fruit Center Inc.
08.2021 - Current
Carriage Kid & Cashier
Fruit Center Inc.
09.2018 - 08.2021
Bachelor of Science - Nursing
Wheaton College
High School Diploma -
Weymouth High School
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