Sawyer Gillespie
Vancouver,WA
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
8
8
years of professional experience
Work History
Cashier Shift Lead
The Home Depot
Portland, OR
07.2024 - Current
- Processed customer transactions efficiently at point of sale.
- Trained new cashiers on register operations and customer service standards.
- Resolved customer complaints swiftly, ensuring satisfaction and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
Millwork Specialist
The Home Depot
Portland, OR
10.2020 - 07.2024
- Fostered effective communication with vendors and customers regarding order updates.
- Resolved customer inquiries regarding millwork products, providing expert advice on materials and finishes.
- Managed multiple projects simultaneously while adhering to strict deadlines, showcasing strong organizational skills and dedication to customer satisfaction.
Hostess & Food Runner
Headwaters
Portland, OR
01.2020 - 09.2020
- Managed guest seating and waitlist operations to optimize dining room flow.
- Monitored cleanliness and presentation of entrance area, ensuring welcoming atmosphere for patrons.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Hostess & Food Runner
Taylor's People's Park
Waukesha, WI
08.2018 - 08.2019
- Trained new team members on host procedures and restaurant protocols.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Bachelor of Science - Human Development
Washington State University
Vancouver12.2027
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Conflict resolution
- Attention to detail
Timeline
Cashier Shift Lead
The Home Depot
07.2024 - Current
Millwork Specialist
The Home Depot
10.2020 - 07.2024
Hostess & Food Runner
Headwaters
01.2020 - 09.2020
Hostess & Food Runner
Taylor's People's Park
08.2018 - 08.2019
Bachelor of Science - Human Development
Washington State University