Juliana Ramos
Fitchburg
Summary
Registered Nurse with graduate-level healthcare administration training and UW Health experience. Strong background in regulatory compliance, interdisciplinary coordination, quality improvement, and clinical workflow optimization. Bilingual English–Spanish professional with experience in documentation accuracy, HIPAA compliance, patient safety and culturally competent patient engagement. Seeking CTL role to support compliant, efficient, high-quality patient-centered care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IP RN
UW East Madison Hospital
WI
03.2024 - Current
- Deliver direct patient care with diverse medical and surgical conditions, including post-operative management, wound care, IV therapy, and medication administration, ensuring appropriate and timely care for rapidly changing conditions, while maintaining strict adherence to clinical documentation and regulatory standards.
- Ensure HIPAA compliance and data integrity in electronic medical records
- Coordinate with multidisciplinary care teams to improve workflow efficiency and patient outcomes
- Participate in quality improvement initiatives
- Respond to medical emergencies with appropriate interventions while maintaining composure under pressure.
- Support safe, evidence-based clinical practices
RN
Wellpath Dane County Jail
WI
08.2023 - 08.2024
- Conducted thorough health assessments in challenging or restricted environments.
- Provided acute and chronic care management for inmates with diverse health needs.
- Implemented infection prevention protocols in close-quarter settings.
- Upheld patient confidentiality and HIPAA regulations in a secure setting.
- Understand legal rights of inmates and professional responsibilities.
- Maintain accurate, timely, and legally compliant medical records.
- Document care, incidents, and interventions according to facility standards.
- Coordinate care with interdisciplinary teams including mental health, security, and social services.
IP RN
SSM Health St. Mary’s Hospital
WI
11.2022 - 07.2023
- Provided comprehensive care to patients with diverse medical and surgical conditions, including post-operative management, wound care, IV therapy, and medication administration.
- Prioritized and managed multiple patients efficiently, implementing strict patient safety, infection control, and fall-prevention measures.
- Applied evidence-based guidelines and clinical judgment to assess patient status, detect complications early, and adjust care plans for optimal outcomes.
- Collaborated effectively with interdisciplinary teams and educated patients and families on treatment plans, recovery, and post-discharge care.
- Maintained accurate, timely, and legally compliant documentation while contributing to quality improvement initiatives and unit workflow efficiency.
ICU RN
SSM Health St. Mary’s Hospital
WI
05.2022 - 11.2022
- Conducted continuous patient assessments and delivered care in full compliance with clinical documentation and regulatory standards.
- Prioritized interventions in high-pressure situations while implementing strict patient safety and infection control measures.
- Applied evidence-based guidelines, analyzed clinical data, and adjusted care plans to optimize patient outcomes.
- Maintained accurate, timely medical records and communicated effectively with interdisciplinary teams, patients, and families.
- Participated in continuous quality improvement initiatives to enhance patient care and operational efficiency.
RESIDENT ASSISTANT
Drumlin Reserve
WI
10.2019 - 12.2021
- Supported residents with daily activities, including personal hygiene, mobility assistance, and grooming.
- Maintained a clean, safe, and organized living environment to enhance comfort and quality of life.
- Assisted residents in preparing for recreational and social programs.
- Administered medications per physician direction and documented care accurately.
CLINICAL RESEARCH RN
Omicron Lab
Mexico
03.2018 - 05.2019
- Conducted patient recruitment, screening, and enrollment for OB/GYN, Endocrinology and reproductive clinical trials, ensuring adherence to protocol and eligibility criteria.
- Collected, recorded, and managed research data accurately, maintaining strict compliance with HIPAA, IRB regulations, and clinical documentation standards.
- Coordinated study visits, clinical assessments, and laboratory sample collection while prioritizing patient safety and comfort.
- Educated participants on study procedures, informed consent, and follow-up care, providing culturally sensitive and patient-centered communication.
- Collaborated with multidisciplinary teams, including principal investigators, physicians, and clinical staff, to support study execution and quality improvement initiatives.
NURSE MANAGER
Hemoservices Clinic of Chronic Diseases
Dominican Republic
09.2017 - 02.2018
- Directed and trained nursing staff, and coordinated patient care for individuals with chronic conditions, ensuring high-quality, evidence-based management and continuity of care.
- Oversaw clinic operations, including staffing, scheduling, resource allocation, and regulatory compliance with clinical documentation standards.
- Developed and implemented care protocols, quality improvement initiatives, and patient education programs to enhance outcomes and self-management.
- Communicated and collaborated with interdisciplinary teams, primary care providers, and specialists to optimize chronic disease management and patient-centered care.
- Monitored clinic performance metrics, budgets, and resource utilization to ensure operational efficiency and sustainability.
NURSE MANAGER
Roma Hospital
Mexico
02.2017 - 09.2017
- Directed and supervised nursing staff, ensuring high-quality, patient-centered care for a diverse medical-surgical population.
- Managed unit operations, including staffing, scheduling, resource allocation, and compliance with clinical documentation and regulatory standards.
- Implemented quality improvement initiatives, patient safety protocols, and evidence-based practices to optimize clinical outcomes.
- Collaborated with interdisciplinary teams, physicians, and support staff to streamline workflows and enhance patient care delivery.
- Monitored unit performance, evaluated staff competency, and facilitated professional development to strengthen team effectiveness.
QUALITY MANAGER AND PATIENT SAFETY COORDINATOR
Nuestra Senora de los Remedios Hospital
Colombia
04.2015 - 10.2016
- Led hospital-wide quality improvement initiatives, implementing evidence-based practices to optimize patient outcomes and safety.
- Coordinated accreditation and regulatory compliance efforts, ensuring readiness for Joint Commission and CMS surveys.
- Monitored clinical performance metrics, identified gaps, and implemented corrective action plans to improve care quality.
- Investigated adverse events and sentinel events, conducting root cause analyses and staff education to prevent recurrence.
- Collaborated with interdisciplinary teams to streamline processes, enhance patient safety, and maintain accurate, compliant documentation.
ICU RN
ESENSA Hospital
Colombia
01.2013 - 04.2015
- Conducted continuous and comprehensive patient assessments, delivering critical care in compliance with clinical documentation and regulatory standards.
- Prioritized interventions and managed multiple high-acuity patients under high-pressure conditions.
- Applied evidence-based guidelines, analyzed clinical data, and adjusted care plans to optimize patient outcomes.
- Implemented strict patient safety, infection control, and life-support protocols.
- Communicated effectively with interdisciplinary teams, patients, and families, supporting quality improvement initiatives.
Education
Bachelor of Science in Nursing - Nursing
Santiago de Cali University
Cali, ColombiaGraduate Certificate - Health Administration
Pontificia Universidad Javeriana
Cali, ColombiaSkills
- Human subjects protection & HIPAA
- Clinical workflow integration
- Quality improvement & patient safety
- Interdisciplinary collaboration
- Patient assessment
- EMR documentation
- Strong clinical judgment
- Advanced cardiac life support (ACLS) certification
Certification
- Med-Surg Certification MSCRN - March 2025
- BLS American Hearth Association 2026
- ACLS American Hearth Association 2026
- NIH Stroke Scale Training and certification, Accreditation Council for Continuing Medical Education (ACCME) - July 2022
- Advanced Microsoft Office
- EPIC/HealthLink IP
Timeline
IP RN
UW East Madison Hospital
03.2024 - Current
RN
Wellpath Dane County Jail
08.2023 - 08.2024
IP RN
SSM Health St. Mary’s Hospital
11.2022 - 07.2023
ICU RN
SSM Health St. Mary’s Hospital
05.2022 - 11.2022
RESIDENT ASSISTANT
Drumlin Reserve
10.2019 - 12.2021
CLINICAL RESEARCH RN
Omicron Lab
03.2018 - 05.2019
NURSE MANAGER
Hemoservices Clinic of Chronic Diseases
09.2017 - 02.2018
NURSE MANAGER
Roma Hospital
02.2017 - 09.2017
QUALITY MANAGER AND PATIENT SAFETY COORDINATOR
Nuestra Senora de los Remedios Hospital
04.2015 - 10.2016
ICU RN
ESENSA Hospital
01.2013 - 04.2015
Graduate Certificate - Health Administration
Pontificia Universidad Javeriana
Bachelor of Science in Nursing - Nursing
Santiago de Cali University
Nominated to Nurse excellence 2026
The UW Health Nursing Excellence Award is an internal recognition program that honors outstanding nurses and support staff for exceptional patient care, leadership, and contributions to the profession.