Juliana Reedy
Denton,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Cotton Patch Cafe
Frisco, TX
03.2023 - 06.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
Team Member
Cauldron Ice Cream
Frisco, TX
10.2022 - 03.2023
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Promoted products through effective merchandising techniques.
- Resolved customer issues promptly in a professional manner.
Server, To-go Attendant, and Host
Cotton Patch Cafe
Frisco, TX
06.2022 - 10.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Pet Sitter
Self Employed
Frisco, TX
09.2021 - 12.2022
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Gave medication to pets following guidelines from owners.
Education
High School Diploma -
Lebanon Trail High School
Frisco, TX05-2024
Some College (No Degree) - Dual Credit NOW! Program
University of North Texas
Frisco, TXBBA - Marketing
University of North Texas
Denton, TXSkills
- Collaboration
- Communication
- Work Ethic
- Organization
- Customer Service
- Training New Hires
- Creativity
- Leadership
- Time Management
- Finances
- Sales
- Microsoft Applications
- Effective customer upselling
- Positive and professional
Certification
- Texas Food Handler Certificate
- TABC Certification
Volunteer Work
- Volunteered for Feed My Starving Children in Richardson, TX from September 2023 - April 2024: 60 service hours - packed dry food meals for children in need by working as a team alongside other individuals with a goal of efficiency and precision
- Volunteered with Women In Business, partnered with Great Pyrenees Rescue in Denton, TX in September 2024: 2 service hours - helped take care of dogs belonging to the rescue society
- Volunteered with Women In Business, partnered with the UNT Food Pantry in Denton, TX in November 2024: 1 service hour - donated in-need items for those who are struggling and underprivileged
- Volunteered with Women In Business making Cards of Compassion in Denton, TX in November 2024: 1 service hour - crafted motivational cards for those going through a hard time and needing a pick-me-up
References
References available upon request.
Timeline
Server
Cotton Patch Cafe
03.2023 - 06.2024
Team Member
Cauldron Ice Cream
10.2022 - 03.2023
Server, To-go Attendant, and Host
Cotton Patch Cafe
06.2022 - 10.2022
Pet Sitter
Self Employed
09.2021 - 12.2022
High School Diploma -
Lebanon Trail High School
Some College (No Degree) - Dual Credit NOW! Program
University of North Texas
BBA - Marketing
University of North Texas