JULIANA R. MEHTA
Westfield,NJ
Summary
Experienced Client Services Engagement Manager with a strong background in healthcare digital transformation, risk mitigation, and utilization improvements. Proficient in Epic implementation. With over 15 years of healthcare management experience and 8 years of expertise in driving digital transformation. I hold a Master of Health Administration (MHA), and am PMP certified, possessing a deep understanding of healthcare systems and processes, along with hands-on experience in cloud migration and large-scale system implementations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Healthcare Cloud Services Engagement Manager
Optimum Healthcare IT LLC
10.2024 - Current
- Build and maintain relationships with hospital leadership, operational, and IT teams
- Define project scope and deliverables for Epic migration to Multi cloud solutions ( AWS and Azure)
- Develop implementation plans with key milestones and budget for cloud migration
- Manage the entire Epic migration project, from discovery and design to build, test, and deployment, ensuring seamless coordination with operational and IT teams
- Validate the new Epic system and prepare the organization for transition
- Provide leadership and project management to meet deadlines and ensure accuracy
- Provide routine status updates on project health, financials, and RAID items
Project Manager III Digital & Technology Services
Children's Hospital of Philadelphia
06.2022 - Current
- Implement extensive initiatives for the migration of on-premises systems to the cloud at an enterprise level in CHOP
- Manage CUCM (Communications Infrastructure) upgrades throughout various departments in CHOP, including 3rd party App integrations
- Manage EPIC Refresh, upgrade, and Go Live Projects
- Collaborate with various cross-functional teams: IS Engineering, Platform Services, Digital Workforce Strategy, Change Management, Communications, Marketing, IS Training teams, and Vendors to evaluate and identify the most solutions
- Maintain adherence to applicable laws, regulations, policies, and procedures from project initiation to completion
- Develop and implement efficient communication protocols among cross-functional teams
- Work closely alongside the Marketing and Communication teams to develop an all-inclusive project plan
- Orchestrate change communication, emphasizing the benefits of new upgrades and addressing any concerns in the CHOP environment
Project Manager Physician Relations
Stanford Children's Health | Lucile Packard Children's Hospital
01.2021 - 06.2022
- Revamped the Physician Relations program to prioritize data analysis by implementing Salesforce for the Physician Referral team, which helped cultivate a strong partnership with referring physicians
- Successfully overseeing and coordinating the activities related to the Physician Relations Program in the Business Development & Strategic Planning Office
- Established robust partnerships amongst various teams, vendors, and contractors
- Implemented change management procedures to cater to stakeholder expectations
- Collaborated with stakeholders (clinicians, IT, and administrators, Marketing, Internal Comms, and Training) to define project scope, objectives, and success criteria
Project Manager Operations
Axis Point Health Care
11.2021 - 03.2022
- Supported operational initiatives and executed the implementation of new products and clients
- Developed, organized, and maintained tools, processes, and artifacts to support project management activities
- Proactively gathered input from stakeholders throughout the project timeline to identify necessary improvements or adjustments
- Created project plans, assigned tasks, and tracked progress against deadlines for new product development initiatives
Physician & Provider Engagement Program Manager
Summit Health
08.2017 - 06.2020
- Oversaw the growth and optimization of Summit CityMD's Wellness program across multiple locations in New Jersey by implementing innovative strategies
- Partnered closely with the IT department to implement system enhancements that enhanced provider experience
- Developed educational materials to communicate program policies, procedures, and regulations to providers
- Worked closely with internal departments such as Compliance, Legal, and Marketing
Project Manager Fundraising
Brain & Behavior Research Foundation
01.2012 - 01.2013
Education
Master of Healthcare Administration -
Hofstra University
Hempstead, NYBachelor of Science - Political Science
SUNY Stony Brook
Skills
- Project Management
- Risk Management
- Epic migration
- Vendor Management
- Stakeholder Management
- Process Improvement
- Organizational Change Management
- Resource Allocation
- Cross-Functional Collaboration
- Customer relations specialist
Certification
- PMP (Project Management Professional)
- ITIL v4 certified
- CC Cyber Security certified
Timeline
Healthcare Cloud Services Engagement Manager
Optimum Healthcare IT LLC
10.2024 - Current
Project Manager III Digital & Technology Services
Children's Hospital of Philadelphia
06.2022 - Current
Project Manager Operations
Axis Point Health Care
11.2021 - 03.2022
Project Manager Physician Relations
Stanford Children's Health | Lucile Packard Children's Hospital
01.2021 - 06.2022
Physician & Provider Engagement Program Manager
Summit Health
08.2017 - 06.2020
Project Manager Fundraising
Brain & Behavior Research Foundation
01.2012 - 01.2013
Bachelor of Science - Political Science
SUNY Stony Brook
- PMP (Project Management Professional)
- ITIL v4 certified
- CC Cyber Security certified
Master of Healthcare Administration -
Hofstra University
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