Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
10
10
years of professional experience
Work History
Product Agility Lead
JPMorgan Chase
01.2021 - Current
At the end of 2021, a core group was established to start the Product Operation Model Transformation at CIB Markets LATAM and I was invited to lead the product agility lead streamline. Beginning the transformation journey with focus.
Established the product team formation and definition Roles & Responsibilities.
Coached the Product Owner on Product Mindset and Agile best practices, fostering collaboration and growth within the team.
Increased product team efficiency by streamlining design and implementation processes.
Developed innovative solutions for complex technical issues, resulting in improved product performance.
Led cross-functional teams to achieve project milestones and deliver high-quality products on time.
Managed budget and resource allocation for multiple projects, ensuring cost-effective production and timely delivery of products.
Product Portfolio Management combines the principles of agile methodology with strategic product management to creating transparency into the book of work at stakeholders and product level (e.g. Product Roadmaps). Ensuring effective resource allocation to strategic initiatives (e.g. regulatory, controls, modernization). Ensure alignment of execution to strategy (e.g., initiatives aligned to objectives) and keeping the products aligned with the organization's broader strategy.
Established a culture of continuous improvement through retrospective meetings and process refinement.
Aligned product roadmaps with strategic objectives through close collaboration with senior leadership teams.
Introduced agile metrics such as velocity tracking and burn-down charts, enabling data-driven decision-making during sprint planning sessions.
Agile Product Owner
JPMorgan Chase
03.2016 - 12.2020
In 2016 was established the internal developed to the application Market Adapter application (old BIL application) using Agile methodology and I was promoted to Product Owner
Product development by implementing Agile methodologies and practices.
Product delivery by prioritizing initiatives and coordinating cross-functional teams.
Increased collaboration between development teams with effective communication strategies and tools as Jira and Confluence.
Attended Agile ceremonies, demos and production proving activities.
Interacted with internal stakeholders.
Owned and prioritized product backlog.
Allocated and approved team resource usage.
Communicated project updates to stakeholders at all levels.
Partnered with project team members to identify and quickly address problems.
Monitored and tracked project progress to support timely completion.
Resolved staff conflicts and identified potential areas of improvement.
Project Manager, PMO
JPMorgan Chase
02.2014 - 03.2016
Responsible for the projects processes of two critical applications in LATAM. The first was SPB (Sistema Brasileiro de Pagamentos) managing regulatory projects and business demands, in addition to supporting the application with the vendor and L3 support. The other critical application was BIL (Brazil Integration Layer) where development was carried out by a vendor and used the Scrum framework.
Managed time efficiently in order to complete all tasks within deadlines. Applying the best agile practices through a two weeks sprint.
Established effective communication among team members and stakeholders for enhanced collaboration and successful project completion.
Developed transparency project plans with clear timelines, milestones, delivery of high-quality results.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Education
MBA - Financial Markets & Investment Banking
FIA - Fundaçao Instituto De Administracao
São Paulo, SP
07.2016
MBA - Software Engineer
University São Judas Tadeu
São Paulo, SP
12.2006
Bachelor of Science - Computer And Information Sciences
University São Caetano Do Sul
São Caetano Do Sul
12.2004
Skills
Project Management
Product Training
Product Adoption
Team Building
Agile Methodologies
Customer Journey Mapping
Cross-functional Leadership
Feature Prioritization
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Full Professional
Timeline
Product Agility Lead
JPMorgan Chase
01.2021 - Current
Agile Product Owner
JPMorgan Chase
03.2016 - 12.2020
Project Manager, PMO
JPMorgan Chase
02.2014 - 03.2016
MBA - Financial Markets & Investment Banking
FIA - Fundaçao Instituto De Administracao
MBA - Software Engineer
University São Judas Tadeu
Bachelor of Science - Computer And Information Sciences