JULIANA ROJAS
Savannah,GA
Summary
Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Follow policies and procedures to assure consistent quality. Build trust and respect by consistently meeting and exceeding expectations and complying with confidentiality practices.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
ARROWHEAD CLINIC CHIROPRACTOR
09.2023 - Current
- Responsible for doing new patient cases/medical history and entering into the write pads workflow while addressing any questions or concerns new patients would have
- Completed each new patient chart and took information such as height, weight, vital signs and all insurance information
- Offer exceptional service through greeting and making patients feel comfortable, escorting then to exam rooms
- Maintain a clean work environment, efficient workspace, and proficient work processes while completing tasks as a productive team member
- Work collaboratively with team members to achieve excellent patient care and maintain a healthy work environment
- Set up patients into electric stim physical therapy and cervical/lumbar traction.
- Help patients with physical therapy
- Make X Rays for patients.
Verifier
EFL Global
08.2022 - Current
- Check, process, and clear customers' orders for shipments
- Keep the warehouse and its environment clean to ensure safety
- Operate, clean, and maintain all the equipment used in the warehouse
- Maintain a clean work environment, efficient workspace, and proficient work processes while completing tasks as a productive team member
- Meet production goals and objectives to maintain schedule and operating efficiencies.
- Uphold positive work atmosphere and promote cooperation with vendors, co-workers, and management.
Education
Diploma - Medical Administrative Assistant -
Ultimate Medical Academy
Clearwater, FL01.2023
Skills
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Medicare
- Medicaid
- HMO
- PPO
- Insurance Verification
- Basic Coding Skills for ICD-10 & CPT
- Anatomy & Physiology
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third Party Billing
- Word
- Excel
- PowerPoint
Certification
- Savannah Technical College - Adult and Pediatric First Aid, CPR, and AED
- Ultimate Medical Academy - HIPAA Essentials for Healthcare Professionals Certificate
Communication Platforms
- MS Teams
- Zoom
Typing Speed
25 WPM
Volunteer Experience
- American Red Cross - Donate blood
- American Red Cross - Blood diver volunteer
- American Red Cross - Hospital volunteer
Languages
Spanish
Native or Bilingual
Timeline
Chiropractic Assistant
ARROWHEAD CLINIC CHIROPRACTOR
09.2023 - Current
Verifier
EFL Global
08.2022 - Current
Diploma - Medical Administrative Assistant -
Ultimate Medical Academy
- Savannah Technical College - Adult and Pediatric First Aid, CPR, and AED
- Ultimate Medical Academy - HIPAA Essentials for Healthcare Professionals Certificate
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