Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships
Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer
Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates
Be informed and understand current merchandise promotions and advertisements
Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping
Assist with processing merchandise as well as monitoring and replenishing floor stock
Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers
Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team
Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices
Performs any other duties that may be assigned by management
Demonstrates high level of quality work, attendance and appearance.
Note Taker & Test Reader
SFASU Disability Services
09.2024
Provides assigned disability services to support the mission of the department
Performs work within department and university guidelines, policies, and procedures
Works assigned schedule to meet department needs
May work at varying locations across campus
Performs other related duties as assigned.
Retail Associate
Big Lots
Nacogdoches
06.2023 - 08.2024
Performs general store operational duties, including cashiering, customer service, stocking, merchandise recovery, and light cleaning or maintenance as assigned
Greets and assists customers as needed to maintain the highest level of customer service
Maintains and operates point-of-sale systems efficiently and accurately
Performs daily front-end maintenance, including check stand cleanliness, replenishment of merchandise and supplies, and floor safety
Helped customers complete purchases, locate items, and join reward programs