Renda Jo Wenke
Management
Wichita,Kansas
Summary
Dynamic retail management professional with a focus on elevating store performance and enriching customer experiences. Proven expertise in optimizing operational efficiencies and fostering staff development, leading to enhanced team productivity. Recognized for creating collaborative work environments and adeptly navigating the evolving landscape of retail challenges. Skilled in implementing effective sales strategies and maintaining rigorous inventory control to drive profitability.
Overview
14
14
years of professional experience
Work History
Store Manager
Boot Barn
02.2021 - 12.2025
- Led daily operations, ensuring optimal inventory levels and product availability.
- Developed and implemented staff training programs to enhance customer service skills.
- Cultivated a positive team environment, fostering collaboration and high employee morale.
- Streamlined store processes, improving efficiency in stock management and order fulfillment.
- Oversaw budgeting and financial reporting, ensuring alignment with organizational goals.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Implemented loss prevention measures, resulting in reduced shrinkage levels and increased store security.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Christopher & Banks
08.2011 - 02.2021
- Managed daily store operations, ensuring efficient workflow and exceptional customer service.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Developed and implemented merchandising strategies to optimize product visibility and sales.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
- Managed inventory control, cash control, and store opening and closing procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
High School Diploma -
Central Christion
Tucson, AZ05-1992
Skills
- Proficient abilities maintaining a leadership role and people management to drive business results in Keypoint indicators (KPI)
- Strong organization and multitasking skills that are viral to daily goals as well as my standing Inventory Lead role for the district that I have held for six years
- Overseen and conducted training to ensure a store successfully became a million-dollar store in 1-year for 2019
- Conducted and trained Credit Caption for the district including 16 stores
- Success with Credit Caption performance that placed the store I ran as #1 in the district for the company in 2019 with continuous rating into 2021
- Strong people skills that allow for hiring, training for all-new store managers and employees for stores in the district
- I have overseen and ran new store set-ups including the grand openings for over 5 stores while upholding my own stores’ daily standing and achievements
- Team leadership
- Store operations
- Customer service
- Problem-solving
- Customer relations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Boot Barn
02.2021 - 12.2025
Store Manager
Christopher & Banks
08.2011 - 02.2021
High School Diploma -
Central Christion