Summary
Overview
Work History
Education
Skills
Timeline
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Juliana Vazquez

San Antonio,TX

Summary

Dynamic professional with a strong foundation in leadership and employee development. Skilled in process improvement, data tracking, & delivering engaging presentations. Committed to fostering collaboration and enhancing member experiences through effective communication.

Overview

6
6
years of professional experience

Work History

Insurance Proffesional

USAA
San Antonio, Texas
10.2024 - Current
  • Consulted with members to assess needs and recommend risk mitigation solutions, ensuring compliance with regulatory & organizational standards.
  • Analyzed policy data & coverage options to provide informed recommendations aligned with member goals.
  • Delivered clear, structured presentations explaining complex insurance products in accessible language.
  • Maintained accurate documentation and monitored policy updates changes to ensure risk controls were properly implemented.
  • Leveraged CRM systems and digital tools to streamline member communications and automate follow-ups.
  • Built trusted relationships through strong interpersonal and communication skills.

Sr. Event Coordinator

Decorus Events
San Antonio, Texas
06.2022 - 06.2024
  • Managed end-to-end planning & execution of corporate events and leadership programs serving 100–500+ participants.
  • Coordinated cross-functional stakeholders including executives, vendors, & internal departments.
  • Tracked project milestones, budgets, & deliverables to ensure on-time execution.
  • Used post-event data & participant feedback to generate insights and improve future program design.
  • Facilitated meetings and supported workshop-style sessions for professional development initiatives.

Lead Front Desk Receptionist

Margarita Man
San Antonio, Texas
06.2020 - 06.2022
  • Supervised front desk operations & trained new team members on service standards & processes.
  • Created onboarding guides & reference materials to improve new hire rate.
  • Resolved customer escalations while maintaining compliance with company policies.
  • Monitored scheduling, workflow processes, & daily operational metrics.

Education

Bachelor of Arts - Business Communication

The University of Texas At San Antonio
San Antonio, TX
12-2022

Master of Arts - Business Project Management

Bellevue University
Bellevue, Nebraska, NE

Skills

  • Talent Support & Implementation
  • Project Coordination & Timeline Management
  • Leadership & Employee Development
  • Data Tracking & Reporting
  • HR Technology & Automation
  • Risk Awareness & Compliance
  • Instructional Material Development
  • PowerPoint & Visual Presentations
  • Process Improvement
  • Cross-Functional Collaboration

Timeline

Insurance Proffesional

USAA
10.2024 - Current

Sr. Event Coordinator

Decorus Events
06.2022 - 06.2024

Lead Front Desk Receptionist

Margarita Man
06.2020 - 06.2022

Bachelor of Arts - Business Communication

The University of Texas At San Antonio

Master of Arts - Business Project Management

Bellevue University
Juliana Vazquez