Juliana Zakharov
Vancouver,WA
Summary
Highly dedicated professional with over a year of experience in successfully managing a family dress rental business. Passionate about customer satisfaction through building strong relationships with costumers to deliver high quality drinks and service. Experienced barista with a deep passion for the knowledge of processing and crafting specialty coffee.
Overview
2
2
years of professional experience
Work History
Barista
Church Of Truth
Vancouver, WA
02.2024 - Current
- Enthusiastically engage with customers to create a welcoming atmosphere, improving customer satisfaction and experience.
- Take customers' orders using a POS system, as well as answer any questions or concerns.
- Serve non-coffee beverages, such as teas, matcha, hot chocolate and Italian sodas.
- Operate a commercial espresso machine, pulling consistent shots and steaming milk correctly.
- Maintaining a clean and organized coffee shop.
- Properly clean and sanitize the espresso machine after closing.
Dress Rental Business
Madameelegant
Vancouver, WA
05.2023 - Current
- Greet clients with a welcoming manner.
- Provide knowledge about the rental process and the dress inventory.
- Manage and set client appointments.
- Utilize social media to promote dresses.
- Developed strong customer relationship by providing excellent customer service.
- Daily cleaning and sanitizing of the room.
Education
High School Diploma -
Northwest Allprep
Vancouver, WA06-2023
Skills
- Customer service skills
- Strong work ethic
- Time management
- Detail Oriented
- Operating espresso machine
- Milk frothing and latte art
- Bilingual: English and Russian
- Health and safety compliance
Timeline
Barista
Church Of Truth
02.2024 - Current
Dress Rental Business
Madameelegant
05.2023 - Current
High School Diploma -
Northwest Allprep
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