Julianee Del Valle
Van Nuys
Summary
Flexible and personable with the ability to communicate efficiently.
A student of English Literature major fluent in both English and Spanish, with academic knowledge and practical experience in the food service industry, assisted in developing a skill set focused on initiative and dependable service.
My academic background has equipped me with proficiency in research, writing, editing, and producing educational content. Beyond the classroom, my roles as a hostess and administrative assistant facilitate cooperation, communication, and coordination among distinct groups of people. I excel in fostering understanding between cross-cultural parties and coordinating seamlessly between service staff and customers.
With a passion for language, a commitment to excellent service, and a diverse skill set, I can contribute effectively to roles that demand clear communication, resourcefulness, and coordination.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Sadaf Persian Cuisine
Encino
05.2022 - Current
- Conducting reservations and updating information regarding the events and category of booking.
- Initiate customer outreach and updating them on restaurant rates and information.
- Promote new items and seasonably available appetizers.
- Organizing client documentation, lost items, and special requests.
- Delegating and packing for delivery, pickup, and online orders.
- Placing orders in advance and briefing staff and assuring preparation.
Administrative Assistant
Sadaf Persian Restaurant Encino
Encino, CA
08.2022 - 11.2023
- Facilitated communication among staff, addressing and resolving any issues to promote a positive and cohesive work environment.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
Server
MGD Korean BBQ
Northridge
08.2021 - 01.2022
- Monitored and prepared stock items before opening time
- Initiated sales of various dishes and beverages
- Assisted with dispersion of coverings meals another necessities
- Contributed to the ambience of cleanliness all the while assisting comrades at the BOH
- Handled cash transactions accurately and securely according to company procedures.
- Provided assistance to customers when necessary by answering questions or providing product information.
Education
Bachelor of English Literature -
California State University Northridge (CSUN)
05.2024
Diploma -
Charter High School of the Arts, Van Nuys
06.2019
Skills
- Knowledgeable on MLA format
- Phone etiquette
- Service writing
- Skilled in Microsoft Word and Google Drive
- Effective research coordinator
- Fluent in Spanish
- Proficient in Aloha POS/Revel/ OpenTable/ Yelp for restaurants
Certification
- E-Food Handlers Certificate Thoroughly completed the eFood Handlers course accredited for setting the standard in the food handling industry.
- Certificate of Congressional Recognition Granted for academic resilience and achievement at CHAMPS.
Accomplishments
Deans List 2019, 2020
Languages
Spanish
Professional
German
Limited
References
References available upon request.
Timeline
Administrative Assistant
Sadaf Persian Restaurant Encino
08.2022 - 11.2023
Hostess
Sadaf Persian Cuisine
05.2022 - Current
Server
MGD Korean BBQ
08.2021 - 01.2022
Bachelor of English Literature -
California State University Northridge (CSUN)
Diploma -
Charter High School of the Arts, Van Nuys
- E-Food Handlers Certificate Thoroughly completed the eFood Handlers course accredited for setting the standard in the food handling industry.
- Certificate of Congressional Recognition Granted for academic resilience and achievement at CHAMPS.
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