Julian J. Flores
Visalia,CA
Summary
Skilled at conflict resolution, team builder who is acutely attentive to employee needs. Punctual problem solver and avid multitasker. Track record of being an essential part of the management team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long term success.
Overview
9
9
years of professional experience
Work History
Dispatcher
Ryder Ever Better
06.2025 - Current
- Coordinated daily dispatch operations to optimize route efficiency and ensure timely deliveries.
- Monitored vehicle locations using GPS tracking systems to provide real-time updates to drivers and clients.
- Managed communication between drivers and customers, resolving issues promptly to enhance service quality.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Trained new team members on dispatch software and industry best practices, fostering knowledge sharing within the team.
- Led initiatives aimed at enhancing safety compliance among drivers, contributing to a safer working environment.
Data Entry Clerk
Trinity Care Rx
09.2021 - 07.2024
- Managed data entry and data base uploading customer information on Quality Management System (QS1) as well on WORD document and EXCELL.
- Fulfilled general duties such as preparing, verifying and processing customer data and information including research and filling.
Dispatcher
Trinity Care Pharmacy
09.2021 - 07.2024
- Effectively managed the daily dispatching of 16-18 drivers across 7 shifts a day.
- Coordinate routes with the preferred mileage based on company guidelines.
- Prioritizing deliveries based on time restrictions with patients or company and stat(4 hours) availability.
- Communicate with drivers to provide instructions, updates and requested hospice information.
- Investigate and resolve customer complaints, failed deliveries, equipment pick up and helping drivers with difficulties.
- Reach out to new admission patients for preferred delivery time as well as answering 60-70 phone calls and emails a day based on delivery questions or proof of delivery from patients, doctors, hospice company’s and insurance company’s.
- Conducted training for new drivers & dispatchers for delivery and dispatching services based on company guidelines.
- Monitored driver performance and providing timely feedback to drivers and management.
Loader/Unloader/PT Driver
United Parcel Service (UPS)
06.2017 - 04.2021
- Loading and unloading packages from a conveyor belt into a semi trailer with volume of thousands a day.
- Sorting boxes making sure they go to the correct states while making sure we are working safe and coordinated.
- Carrying boxes of 65 pounds and occasionally working in teams to carry 120 pound boxes, standing, bending, reaching over and pulling/pushing boxes up to 6-8 hours a day.
Mentor
Safety Commity (UPS)
11.2019 - 05.2020
- Worked as a safety commit for the hub in group formation including loading site, unloading site and UPS AIR.
- Made sure everybody knew the 10 commandments and followed safety guide rules worked safe and had proper equipment for work space.
- Monitored casual test for new employees and current employees on safety guides.
Peer Mentor
HSLA
01.2017 - 03.2017
- I was given the Opportunity to work with Students who have disabilities (Autism, Body dysmorphic disorder, Communication disorder, Developmental coordination disorder, down syndrome, etc) in Social Skills, Physical Education Skills, and Academic Work Skills.
- We were able to assist them with advice, tools and make their school work fields comfortable.
Education
High School Diploma - Business and Technology
Hilda Solis Learning Academy
01-2017
Skills
- Good communication skills, Fast learner, Basic computer skills, Bilingual Spanish/English, Good multitasker, Compression equipment knowledge, Project management skills, Strong team player, Strong written and verbal communication skills, General math skills
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher
Ryder Ever Better
06.2025 - Current
Data Entry Clerk
Trinity Care Rx
09.2021 - 07.2024
Dispatcher
Trinity Care Pharmacy
09.2021 - 07.2024
Mentor
Safety Commity (UPS)
11.2019 - 05.2020
Loader/Unloader/PT Driver
United Parcel Service (UPS)
06.2017 - 04.2021
Peer Mentor
HSLA
01.2017 - 03.2017
High School Diploma - Business and Technology
Hilda Solis Learning Academy