Juliann Guinn
Oswego,IL
Summary
Offering warm and approachable personality with natural talent for client relations. Knowledge of skincare principles and techniques, including facials and waxing. Dedicated to enhancing client well-being and satisfaction through personalized treatments. Knowledgeable about skincare and beauty treatments, with passion for learning and growing within this field. Brings understanding of customer service and attention to detail, ensuring high-quality experience for clients. Ready to use and develop skills in skincare and client care in a spa role. Experienced animal care professional with Strong skills in handling and bathing dogs with attention to safety and comfort. Known for teamwork, adaptability, and delivering reliable results in fast-paced environments. Expertise in maintaining cleanliness, managing supplies, and providing excellent customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Professional Dog Bather
Bark-a-lounge Pet Salon
04.2024 - Current
- Demonstrated knowledge of various breed-specific grooming requirements, ensuring proper care for each individual dog.
- Enhanced customer satisfaction by providing thorough dog bathing services tailored to each pet''s unique needs.
- Contributed to a positive workplace culture by maintaining a professional attitude and demonstrating strong teamwork skills.
- Assisted in training new hires on best practices for dog bathing techniques, contributing to an overall improvement in team performance.
- Communicated effectively with team members, fostering a collaborative atmosphere that prioritized the well-being of each pet served.
- Collaborated with groomers to ensure seamless handoff of dogs after bathing, leading to improved appointment scheduling.
- Handled difficult or aggressive dogs with patience and skill, ensuring their safety as well as that of staff members during the bathing process.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards for the safety of both pets and staff members.
Dog Daycare Attendant
Hounds Town USA
12.2022 - 08.2023
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
Esthetician - Skincare
Hair Professionals Career College
Oswego, IL04.2025
Certified Brow Lamination And Tinting Specialist - Specialized Brow Services
Studio 59 Salon Suites
Plainfield, IL07.2024
High School Diploma -
Smart Horizons Career Online High School
Pompano Beach, FL04.2021
Skills
- Patience and Calmness
- Sanitation and Cleanliness
- Sanitation Procedures
- Teamwork and Collaboration
- Customer Service
- Honest and Dependable
- Time Management
- Dependable and Responsible
- Organizational Skills
- Team building
- Strong Communication Skills
Certification
- Eyelash Extension Certified
- Retail & Customer Service Skills Certified
- Master Brow Lamination, Shape & Tint Certified
Timeline
Professional Dog Bather
Bark-a-lounge Pet Salon
04.2024 - Current
Dog Daycare Attendant
Hounds Town USA
12.2022 - 08.2023
- Eyelash Extension Certified
- Retail & Customer Service Skills Certified
- Master Brow Lamination, Shape & Tint Certified
Esthetician - Skincare
Hair Professionals Career College
Certified Brow Lamination And Tinting Specialist - Specialized Brow Services
Studio 59 Salon Suites
High School Diploma -
Smart Horizons Career Online High School
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