Summary
Overview
Work History
Education
Skills
Timeline
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Juliann Molina

La Mirada,United States

Summary

Experienced Cashier and Key Holder with over 5 years in fast-paced restaurant settings. Skilled in managing financial transactions and ensuring top-notch customer satisfaction. Expertise in inventory management, customer service, and fostering a positive environment for both patrons and staff. Proven ability in handling cash, overseeing opening and closing protocols, and dedicated to enhancing the performance of any retail or customer service group.

Overview

9
9
years of professional experience

Work History

Cashier & Key Holder

The Crack Shack
03.2022 - Current
  • Managed restaurant operations, ensuring smooth opening and closing procedures
  • Cultivated a positive and enjoyable atmosphere for both customers and employees
  • Increased efficiency in cash handling, ensuring accurate transactions and vault management.
  • Worked flexible schedule and extra shifts to meet business needs
  • Greeted customers upon entering restaurant and guided customers through the menu, offering recommendations to ensure a enjoyable dining experience

Waitress

Hennesseys Tavern
10.2021 - 03.2022
  • Provided excellent customer service to guests in a fast- paced dining environment
  • Accurately took customers orders and entered them into a POS system
  • Delivered food and beverages in a timely and friendly manner
  • Maintained knowledge of menu items and daily specials to answer any customer questions
  • Resolved guest concerns promptly and professionally to ensure a positive dining experience
  • Collaborated with kitchen and bar staff to ensure order accuracy
  • Maintained cleanliness and organization of dining are, including tables, silverware and condiments


Cashier & Sales, KeyHolder

Movado
01.2019 - 01.2020
  • Managed Movado’s watch displays, enhancing aesthetic appeal
  • Handled cash transactions efficiently as a cashier
  • Boosted sales through strategic customer engagement
  • Resolved inventory discrepancies using problem-solving skills
  • Increased Movado watch visibility, surpassing sales targets

Cashier & Barista

Juice It Up
01.2018 - 01.2019
  • Spearheaded the creation of innovative blended drinks and pressed juices
  • Boosted revenue through strategic sales skills
  • Resolved customer issues with professionalism
  • Analyzed customer feedback to enhance drink recipes, increasing satisfaction.
  • Maintained inventory accuracy, reducing waste and optimizing supply use.

Key Holder

GS Love
01.2016 - 01.2018
  • Orchestrated store opening and closing procedures
  • Set up appealing product displays
  • Routinely updated clothing lines
  • Implemented upselling techniques
  • Efficiently managed store operations, enhancing customer satisfaction and sales through effective display setups and upselling strategies.

Education

Chaffey College
Rancho Cucamonga, Ca
01.2017

Skills

  • Customer Service
  • Customer Experience Enhancement
  • Inventory Management
  • Time Management
  • Project Management
  • Team Collaboration
  • Financial Transactions
  • Conflict Resolution
  • Communication Skills
  • Patience and empathy
  • Money handling
  • Work ethic and integrity

Timeline

Cashier & Key Holder

The Crack Shack
03.2022 - Current

Waitress

Hennesseys Tavern
10.2021 - 03.2022

Cashier & Sales, KeyHolder

Movado
01.2019 - 01.2020

Cashier & Barista

Juice It Up
01.2018 - 01.2019

Key Holder

GS Love
01.2016 - 01.2018

Chaffey College

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