Juliann Reid
Lenoir,NC
Summary
Dynamic Account Executive with expertise in account management and strategic selling. Proven ability to enhance customer satisfaction and drive revenue growth through effective relationship building.
Overview
16
16
years of professional experience
Work History
Account Executive,SMB
Spectrum
Hickory, NC
02.2024 - Current
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Executed targeted sales strategies to drive revenue growth and market penetration.
- Negotiated pricing, contracts, and terms with key clients to secure new business deals.
- Collaborated with cross-functional teams to ensure seamless account management.
- Conducted market research to identify new sales opportunities and trends.
- Developed personalized sales presentations to align with client objectives.
- Implemented CRM software to streamline account tracking and reporting processes.
Sales and Marketing Manager
Rl Barnes Land Development
Morganton, NC
06.2019 - 11.2023
- Developed and implemented sales and marketing strategies to target potential clients.
- Coordinated cross-functional teams to execute successful product launches and promotional campaigns.
- Organized client visits ,presentations, and showings.
- Analyzed sales and marketing data for improved strategies.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Managed client relationships, ensuring consistent communication and satisfaction through tailored solutions.
Assistant Manager - Sales Finance
Universal Finance
Lenoir, NC
02.2010 - 12.2018
- Managed client relationships, addressing concerns promptly to maintain high levels of service quality.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Streamlined reporting processes, improving accuracy and timeliness of financial data analysis.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Associate of Applied Science - Optician
High Point University
High Point, NC12-2002
High School Diploma -
West Caldwell High School
Lenoir, NC05-1997
Skills
- Account management
- Relationship building and management
- Pipeline management
- Strategic selling
- CRM software expertise
- Customer relationship management (CRM)
- Business development and planning
- Customer relationships
Timeline
Account Executive,SMB
Spectrum
02.2024 - Current
Sales and Marketing Manager
Rl Barnes Land Development
06.2019 - 11.2023
Assistant Manager - Sales Finance
Universal Finance
02.2010 - 12.2018
Associate of Applied Science - Optician
High Point University
High School Diploma -
West Caldwell High School