Julianna Ackerman
Northfield,MA
Summary
Dedicated Biological Sciences (B.S.) student at the University of Rhode Island graduating in December 2024 also obtaining a minor in General Business. Self-motivated individual with 3+ years of different hands-on lab experiences and a background in pharmaceuticals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Applebee's Neighborhood Grill + Bar
09.2023 - Current
- Stayed up to date with consistently changing seasonal promotions to recommend menu items actively, utilizing persuasive techniques to enhance guest satisfaction and increase sales.
- Confidently implement effective upselling techniques to provide guests with the best possible experience while maximizing revenue.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Pharmacy Technician
CVS Pharmacy
06.2022 - Current
- Thrived in a fast-paced work environment at a location that fills hundreds of prescriptions a day with a high volume of phone calls while entering and processing patients' prescriptions and insurance into an internal system.
- Proficient in medicinal terminology, patient care, and communication while complying with HIPAA.
- Strong skills in working as a team with other pharmacy members, including other technicians and pharmacists to optimize patient care, accuracy, efficiency, and satisfaction.
- Counted and labeled prescriptions with correct item and quantity.
Education
Bachelor of Science - Biology
University of Rhode Island
12.2024
Skills
- Laboratory Skills and Safety Protocols
- Gram Staining
- Microscopy
- Cell Culture
- DNA/RNA extraction
- Communication
- Collaboration
- Time Management & Attendance
- Study Skills
- Data Entry/Insurance Entry
- Microsoft Excel
Certification
- Licensed Pharmacy Technician - 2024
Timeline
Server
Applebee's Neighborhood Grill + Bar
09.2023 - Current
Pharmacy Technician
CVS Pharmacy
06.2022 - Current
Bachelor of Science - Biology
University of Rhode Island
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