Julianna Brancato
Horsham,PA
Summary
Results-driven professional with a strong background in sales and customer service, complemented by experience as a Pharmacy Technician. Demonstrated outstanding performance in automotive sales at BMW by consistently meeting and exceeding sales quotas, averaging 10 cars sold per month as well as ranking as the #1 profit-driving salesperson. Possess foundational knowledge in business administration and marketing from Grand Canyon University. Eager to leverage my unique blend of skills to contribute to innovative marketing strategies, drive customer satisfaction, and achieve sales targets in a marketing position at Merck.
Overview
8
8
years of professional experience
Work History
Client Advisor
BMW of Fort Washington
01.2023 - Current
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
Pharmacy Technician
Walgreen's Pharmacy
12.2021 - 01.2023
- Answer incoming phone calls and addressed questions from customers and healthcare providers.
- Calculate dosage, fill prescriptions and prepare prescription labels with accuracy.
- Perform various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Stock, label, and inventory medication to keep accurate records.
- Enter and process patients' prescriptions into internal system.
- Maintain proper drug storage procedures, registries, and records for controlled drugs.
- Consulting with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicate with prescribers to verify medication dosages, refill authorizations and patient information.
Barista
Starbucks
11.2018 - 12.2021
- Made hand-crafted beverages such as blended coffees and espresso drinks.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on individual customer preferences.
- Cleaned counters, machines, utensils and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Prep Cook
Chipotle
08.2019 - 03.2020
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Prepared ingredients & food to be cooked.
Server
Tavern On Pine Bar & Restaurant
09.2019 - 02.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Hostess, Server, & Food Prep
Toscana 52
10.2016 - 08.2019
- Maintained professional and sharp appearance at all times
- Scheduled all reservations and planned seating arrangements with management prior to dinner service
- Prepared to-go orders
- Performed dining room preparatory work
- Setting up of planned events
- Greeted customers and directed them to their seats
- Up-sell menu items, deals, specials, and products to customers
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Sales Representative
Homespire Windows & Doors / Bath Fitter
08.2017 - 08.2018
- Using selling points and solid arguments to get leads and sales
- Analyzing customers' needs and recommending a product based on those needs
- Maintaining positive business relationships to ensure future sales
- Increased sales by offering advice on purchases and promoting additional products.
Education
HIGH SCHOOL DIPLOMA -
Archbishop Wood / Connections Academy
Bachelor of Science - Business Administration And Management
Grand Canyon University 2020-2022 (Not Finished)
Phoenix, AZSkills
- Up-selling products to customers
- Cash handling procedures
- Exceptional communication skills
- Manual and Automated Medication Dispensing
- Pharmacy Records Management
- Quality Assurance and Control
- Client interaction
- Client Retention Strategies
Timeline
Client Advisor
BMW of Fort Washington
01.2023 - Current
Pharmacy Technician
Walgreen's Pharmacy
12.2021 - 01.2023
Server
Tavern On Pine Bar & Restaurant
09.2019 - 02.2020
Prep Cook
Chipotle
08.2019 - 03.2020
Barista
Starbucks
11.2018 - 12.2021
Sales Representative
Homespire Windows & Doors / Bath Fitter
08.2017 - 08.2018
Hostess, Server, & Food Prep
Toscana 52
10.2016 - 08.2019
HIGH SCHOOL DIPLOMA -
Archbishop Wood / Connections Academy
Bachelor of Science - Business Administration And Management
Grand Canyon University 2020-2022 (Not Finished)
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