Hi, I’m
Julianna Buonpane-Breithaupt
Minot Air Force Base,ND
Summary
Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
Papa John's
In Store Worker
10.2022 - Current
Job overview
- Helped customers complete purchases, locate items and join reward programs.
- Performed inventory control, such as counting and stocking merchandise.
- Assisted customers by answering questions and fulfilling requests.
- Consistently lifted materials weighing as much as 20 pounds.
- Promoted loyalty and consistent sales by carrying out friendly customer service and knowledgeable assistance.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard free.
Rockers Bar And Grill
Cashier/ Server
01.2021 - Current
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted over 50 customers per day.
Jimmy Doo Little Center
Server
09.2019 - 01.2021
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
Sonic Drive Thru
Carhop Server
08.2017 - 07.2018
Job overview
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Operated manual and electric appliances to peel, slice and trim food.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Completed company training program in record time.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Kept track of event finances, initial deposits, due payments and final balances.
- Answered guest questions and promoted special products.
Education
Forks High SchoolForks, WA
06.2016
Homeschool Forks, WA
09.2011
Skills
- Pizza Making
- Customer Needs Assessments
- Shipping and Packaging
- Utilization Reporting
- Guest Relations
- Product Identification
- Storage Organization
- Special Assignments
- Credit Card Transaction Processing
- Cash Register Operation
- Order Picking and Processing
- Estimating Demand
- Merchandise Restocking
- Microsoft Office
- Order Accuracy
- Hospitality and Accommodation
- Orientating and Training
- Critical Thinking
- Rewards Programs
- Cashier Training
- Team Management
- Efficient Service
- OSHA Standards
- Payment Processing
- Theft Prevention
- Customer Service
- Loyalty Programs
- Positive Customer Engagement
- Flexible Hours
- Adaptable and Flexible
- Register Opening and Closing
- Customer Transactions
Accomplishments
- Trained and mentored 3 employees.
Affiliations
- Lions Club
- Church volunteer
- Calvary chapel
- Connection customer service volunteer
- Military
- United States Air Force
- United States marine corps
Timeline
In Store Worker
Papa John's
10.2022 - Current
Cashier/ Server
Rockers Bar And Grill
01.2021 - Current
Server
Jimmy Doo Little Center
09.2019 - 01.2021
Carhop Server
Sonic Drive Thru
08.2017 - 07.2018
Forks High School
Homeschool
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