Julianna Jaehn
Hendersonville,NC
Summary
I'm a flexible and reliable hard-worker who can easily adapt to fill roles and complete tasks as needed. Initial training in retail set foundations for strong customer service, effective merchandising, and task prioritization. Time in kitchens and handling food improved time management, eye for detail, and physical endurance. I work well both independently and within a team, and look forward to what my next experience will have to offer.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Associate
Blue Ridge Humane Society Thrift Store
08.2022 - 09.2023
- Maintained clean, organized, and well-stocked retail floor.
- Greeted customers, helped locate merchandise, and operated cash register.
- Balanced register by handling cash, counting change, and executing opening/closing procedures, including spreadsheets.
- Increased sales and customer satisfaction through personalized servicing.
- Logged reports, expenses, receipts, and sales in company database.
- Assisted company volunteers across all positions.
Freelance
Self-Employed
12.2021 - 08.2022
- Work in the construction/renovation industry, including; installation of carpets/laminate and drywall, sanding, painting, and site clean up.
- Familiar with various tools and techniques, and relevant safety precautions.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked with more knowledgeable professionals to grow understanding of principles.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Deli Associate
Hendersonville Community Co-Op
11.2021 - 12.2021
- Portioning food items
- Preparing juices and smoothies
- Restocking and organizing fridge stock
- Customer service at deli counter.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Listened carefully to customer instructions and prepared orders according to those preferences.
Food Prep
Fletcher Village Bakery
07.2020 - 09.2021
- Fulfilled sandwich/salad/soup orders in front-of-house, breakfast and lunch
- Trained and assisted new kitchen staff members.
- Prepped veggies/dressings/ etc in back-of-house
- Operated meat/cheese slicer and put away produce orders daily
- Completed needed tasks such as washing dishes, running food, or restocking grab-and-go items.
- Operated espresso machine through pulling shots and steaming milk.
Line Cook
Cracker Barrel
06.2018 - 06.2020
- Well adjusted to fast paced and physically demanding work environment
- Multitasking between several different positions including grill, prep, and dish
- Acquired PAR 4 with extensive food service training
- Positioned mainly as a closer, working late into the night while also being responsible for the cleaning of the grill, and preparation for the next morning shift
- Present for all peak periods, including holidays such as Thanksgiving.
- Plated and presented all dishes to match established restaurant standards.
Retail Associate, Merchandise Handler
Cracker Barrel
05.2017 - 06.2018
- Gained experience as a PAR 4 and Skills Trainer
- Position focused on hospitality, sales, and guest interactions
- Operated cash registers, administered change and checked for counterfeits, and handled internal guest affairs
- Worked both opening and closing shifts with flexibility
- As merchandise handler: unloaded truck shipments weekly, organized and inventoried stock room, and creatively assembled floor displays
- Also responsible for processing inventory and damages paperwork and merchandise.
Education
ServSafe Certification -
ServSafe
06.2021
High School Diploma -
North Henderson High School
Hendersonville, NC06.2017
Skills
- Customer Service
- Product Display/ Merchandising
- POS Systems
- Organization
- Cash Handling
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Flexibility within role and schedule
- Adaptable to fast-paced environment
- Fast learner
Certification
- ServSafe Food Protection Manager Certification (June 2021)
- Microsoft Office Specialist- Word and PowerPoint (November 2014)
- National Career Readiness Certificate (April 2017)
- BB&T Financial Foundations Program (2016)
- Driver's License (February 2017)
Timeline
Store Associate
Blue Ridge Humane Society Thrift Store
08.2022 - 09.2023
Freelance
Self-Employed
12.2021 - 08.2022
Deli Associate
Hendersonville Community Co-Op
11.2021 - 12.2021
Food Prep
Fletcher Village Bakery
07.2020 - 09.2021
Line Cook
Cracker Barrel
06.2018 - 06.2020
Retail Associate, Merchandise Handler
Cracker Barrel
05.2017 - 06.2018
ServSafe Certification -
ServSafe
High School Diploma -
North Henderson High School
- ServSafe Food Protection Manager Certification (June 2021)
- Microsoft Office Specialist- Word and PowerPoint (November 2014)
- National Career Readiness Certificate (April 2017)
- BB&T Financial Foundations Program (2016)
- Driver's License (February 2017)
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