Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Julianna Kenyon

Niantic

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Is able to stay organized, and encourages cleanliness.

Overview

3
3
years of professional experience

Work History

Server

Constantines On the Bay
Niantic
09.2024 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Took orders from customers accurately and in a timely manner.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Greeted guests and provided menus.

Restaurant Hostess

Constantines On the Bay
Niantic
06.2024 - 09.2024
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.

Restaurant Busser

Charlies Place
Niantic
04.2023 - 08.2023
  • Provided assistance to other employees when needed during peak business hours.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
  • Assisted in the training of new bussers, sharing knowledge and best practices.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.

Food Prep Cooking Assistant

Lillians Cafe
Niantic
06.2022 - 08.2022
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Followed health codes when handling food products by wearing protective clothing including hats, gloves and aprons.
  • Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.

Education

High School Diploma -

East Lyme High School
East Lyme CT
06-2024

Some College (No Degree) -

Three Rivers Community College
Norwich, CT

Skills

  • Customer service
  • Inventory management
  • Food safety
  • Interpersonal communication
  • Team collaboration
  • Effective communication
  • Cleaning and sanitizing
  • Reliability
  • Time management
  • Problem-solving abilities
  • Strong multitasking
  • Analytical skills

Languages

English
Full Professional

References

References available upon request.

Timeline

Server

Constantines On the Bay
09.2024 - Current

Restaurant Hostess

Constantines On the Bay
06.2024 - 09.2024

Restaurant Busser

Charlies Place
04.2023 - 08.2023

Food Prep Cooking Assistant

Lillians Cafe
06.2022 - 08.2022

High School Diploma -

East Lyme High School

Some College (No Degree) -

Three Rivers Community College

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Julianna Kenyon