Julianna Maddewn
Bayville,NJ
Summary
bartender with proven skills in customer service and responsible alcohol service. Expertise in crafting unique cocktails and managing high-volume environments, consistently enhancing guest satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Bartender
Mantoloking Road Alehouse
Brick NJ
04.2022 - 02.2026
- Developed seasonal drink menus based on customer preferences and ingredient availability.
- Monitored inventory levels and assisted in ordering supplies to prevent shortages or overstocking.
- Resolved customer complaints promptly, fostering a positive dining atmosphere and loyalty.
- Implemented efficient workflows during peak hours to maximize service speed and accuracy.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender
La Dolce Vita Restaurant
Belmar, NJ
05.2022 - 09.2025
- Helped management plan and serve bar menu exceeding customer expectations.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Bartender
Beachcomber
Seaside Heights, NJ
06.2024 - 09.2024
- Trained and mentored junior bartenders on mixology techniques and customer service best practices.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
Education
High School Diploma -
Central Regional High School
NJSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Customer service expertise
- Responsible alcohol service
- Memory retention
- Alcohol awareness
- Drink preparation techniques
- Inventory
- Sales expertise
Timeline
Bartender
Beachcomber
06.2024 - 09.2024
Bartender
La Dolce Vita Restaurant
05.2022 - 09.2025
Bartender
Mantoloking Road Alehouse
04.2022 - 02.2026
High School Diploma -
Central Regional High School