Julianna Mendoza
Los Angeles,CA
Summary
Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.
Overview
6
6
years of professional experience
Work History
Retail Worker
Amazon Fresh
Pasadena, California
01.2022 - 03.2026
- Assisted customers with product selection and inquiries at Amazon Fresh.
- Maintained cleanliness and organization of store displays and shelves.
- Operated point-of-sale systems to process transactions efficiently.
Customer Service Representative
Nordstrom
Los Angeles, CA
01.2020 - 06.2022
- Assisted customers with inquiries and product selections.
- Resolved customer complaints and issues effectively.
- Maintained knowledge of current promotions and sales events.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Associate of Arts - Child Development
Los Angeles City College
Los Angeles, CA06.2017
Los Angeles High School
Los Angeles, CA06.2015
Skills
- Assisted customers with inquiries and issues at the point of sale
- Operated cash registers and processed transactions efficiently
- Organized and tracked inventory levels to support stock management
Languages
Spanish
Professional
A1
Timeline
Retail Worker
Amazon Fresh
01.2022 - 03.2026
Customer Service Representative
Nordstrom
01.2020 - 06.2022
Los Angeles High School
Associate of Arts - Child Development
Los Angeles City College