Julianna Prato
Binghamton,NY
Summary
Caring, hardworking and devoted to the care and wellbeing of animals no matter the shape or size. Reliable and punctual with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Server
Courtside Bar And Grill
10.2023 - Current
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bartender
Red Robin
08.2019 - 09.2023
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Intern
Ross Park Zoo
12.2019 - 03.2020
- Assisted in the design of engaging enrichment activities, promoting mental stimulation and natural behaviors in animals.
- Maintained clean and safe exhibit spaces for both animals and guests, ensuring a high standard of hygiene and visual appeal.
- Collaborated with zookeepers on diet formulation tasks, providing optimal nutrition for diverse species according to specific dietary requirements.
Intern
Carmel Animal Hospital
11.2017 - 06.2018
- Assisted in surgeries, contributing to successful outcomes and faster recovery times for patients.
- Developed strong relationships with clients, fostering trust in the clinic''s services and staff expertise.
- Reviewed pet health history, examined animals, conducted tests and prescribed treatments for diagnosed conditions.
Volunteer
Wolf Conservation Center
10.2017 - 01.2018
- Improved visitor experience by delivering engaging educational presentations about various animal species and their habitats.
- Assisted in the design of engaging enrichment activities, promoting mental stimulation and natural behaviors in animals.
- Educated visitors on the importance of conservation efforts, inspiring support for global wildlife preservation initiatives.
Education
Bachelor of Science - Environmental Studies
Binghamton University
Binghamton, NY05.2022
Skills
- Animal care expertise
- Conflict Resolution
- Team Coordination
- Animal Enrichment
Timeline
Server
Courtside Bar And Grill
10.2023 - Current
Intern
Ross Park Zoo
12.2019 - 03.2020
Bartender
Red Robin
08.2019 - 09.2023
Intern
Carmel Animal Hospital
11.2017 - 06.2018
Volunteer
Wolf Conservation Center
10.2017 - 01.2018
Bachelor of Science - Environmental Studies
Binghamton University
Similar Profiles
Kathleen GallelloKathleen Gallello
Waitress at Courtside Bar and GrillWaitress at Courtside Bar and Grill
Gianna CriscitelloGianna Criscitello
Hostess at Courtside Bar and GrillHostess at Courtside Bar and Grill
Madison HarbartMadison Harbart
Social Media Marketer at Courtside GrillSocial Media Marketer at Courtside Grill