Julianna Roland
Fresno,CA
Summary
Dynamic owner and manager at Julianna's Art Gallery, I excelled in relationship building and strategic planning, driving financial growth through effective marketing and exceptional client service. My leadership in operations management led to increased customer satisfaction and repeat business, showcasing my commitment to excellence and operational efficiency.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
7
7
years of professional experience
Work History
Owner,manager,artist,production Creator
Julianna's Art Gallery
08.2017 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
GED -
Fremont Educational Technical School
Los Angeles, CAAssociate of Science - Automotive Technology
Fresno City College
Fresno, CA08-2004
High School Diploma -
Fresno High School
Fresno, CA06-1994
Skills
- Customer relations,10 years of experience
- Small business operations,10 years of experience
- Relationship building,15 years of experience
- Verbal and written communication
- Client service,15 years of experience
- Project management, and project creator 8 years of experience
- Operations management,10 years of experience
- Business management
- Business planning
- Strategic planning
- Project estimating
- Staff management
- Five Years in Digital Marketing
- Business development 10 years of experience
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Owner,manager,artist,production Creator
Julianna's Art Gallery
08.2017 - 12.2024
GED -
Fremont Educational Technical School
Associate of Science - Automotive Technology
Fresno City College
High School Diploma -
Fresno High School
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