Julianna Sandoval
Albuquerque
Summary
Dedicated Social Caseworker with proven expertise in behavioral analysis and client advocacy, honed at CYFD and Centria Autism. Excelled in creating supportive environments, significantly enhancing client engagement through empathetic and culturally sensitive practices. Skilled in needs assessment and motivational interviewing, adept at fostering growth and ensuring client safety. Achieved commendable compliance in case management, showcasing exceptional case file documentation and client interaction abilities.
Overview
7
7
years of professional experience
Work History
Social Caseworker
CYFD
01.2023 - Current
- Coordinated services for clients across multiple agencies, working with the process and reducing barriers to access.
- Developed strong rapport with clients by demonstrating empathy, active listening, and cultural sensitivity during interactions.
- Mentored new caseworkers, sharing best practices and offering guidance on complex case management scenarios.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
- Collaborated with other professionals to plan and coordinate care for clients.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Conducted home visits to assess living conditions and ensure safe environments for children and families involved in cases.
- Facilitated group therapy sessions for clients struggling with similar issues, fostering a supportive environment conducive to healing and growth.
Registered Behavioral Technician
Centria Autism
08.2021 - 12.2022
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Assisted in development of therapeutic activities for patients.
- Maintained patient records, documenting changes in patient condition.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Charted on each patient daily.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
UNM Dental & Hygiene School
UNM
07.2017 - 08.2021
- Maintained knowledge of insurance coverage benefit levels, eligibility systems and verification processes.
- Scanned hard copy medical records and correspondence to convert into electronic files.
- Obtain client information by answering telephone calls: interviewing clients: verifying information.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science - Double Bachelors of Criminology And Psychology
University of New Mexico
Albuquerque, NM08-2021
Skills
- Elderly care
- Substance abuse awareness
- Client advocacy
- Motivational interviewing
- Empathy development
- Behavioral analysis
- Disability support
- Family dynamics
- Needs assessment
- Mental health
- Case information confidentiality
- Highly effective communication
- Client engagement
- Client interaction
- Case file documentation
Timeline
Social Caseworker
CYFD
01.2023 - Current
Registered Behavioral Technician
Centria Autism
08.2021 - 12.2022
UNM Dental & Hygiene School
UNM
07.2017 - 08.2021
Bachelor of Science - Double Bachelors of Criminology And Psychology
University of New Mexico
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