Julianna Senica
Edina,MN
Summary
Results-oriented Account Manager with 4+ years of experience in building and maintaining client relationships, driving revenue growth, and exceeding sales targets. Skilled in identifying client needs, developing tailored solutions, and providing exceptional customer service. Proven track record of expanding account base, increasing customer retention, and collaborating cross-functionally to achieve business objectives. Strong communication, negotiation, and problem-solving skills. Passionate about driving client satisfaction and delivering measurable results.
Overview
2
2
years of professional experience
Work History
Account Manager
Thomson Reuters
05.2023 - Current
- Company Overview: Findlaw is a part of Thomson Reuters, providing legal solutions and services
- Developed and maintained strong relationships with key Findlaw clients to drive revenue growth and ensure client satisfaction
- Proactively identified opportunities to upsell Findlaw products and services to existing clients, resulting in increased account retention and revenue
- Conducted regular business reviews with clients to assess performance, address challenges, and identify areas for improvement
- Provided ongoing training and support to clients on Findlaw's products, features, and best practices to increase usage and maximize value
- Findlaw is a part of Thomson Reuters, providing legal solutions and services
Education
Bachelor's degree - Communications, Leadership
University of North Dakota
Grand Forks, ND12.2020
Skills
- Account Management
- Communication
- Analytical/ Detail-Orientated
- Leadership/Authority
- Professional
Accomplishments
-Consistently surpassed my annual quota for two consecutive years, while also exceeding retention targets.
- Ranked as a top performer on my segment's leaderboard throughout 2023 and 2024.
Timeline
Account Manager
Thomson Reuters
05.2023 - Current
Bachelor's degree - Communications, Leadership
University of North Dakota
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