Julianna Wiitala
Laguna Niguel,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Wedding Event Coordinator
April Elena Events
08.2018 - Current
- Coordinated timelines and schedules for all parties involved, streamlining communication and reducing stress on the wedding day.
- Conducted post-event evaluations to continuously improve processes for future weddings and events.
- Utilized social media platforms strategically to showcase successful events, generating increased interest from prospective clients.
- Mentored junior staff members in industry best practices, contributing to their professional growth within the company.
Optician
Aliso Optometry
05.2023 - Current
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Streamlined appointment scheduling by implementing an efficient system for booking eye exams and follow-up visits.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
Assistant to Wedding Coordinator
Ciao Bella Events
10.2022 - Current
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Provided exceptional customer service throughout the entire planning process, addressing any concerns promptly and professionally.
- Developed creative solutions for last-minute changes or challenges that arose during the planning process.
Hostess
Montage Beach Resort
09.2017 - 01.2018
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
Education
Bachelor of Arts - Communication Studies
Cal State Fullerton
Fullerton, CA09.2025
Associate of Arts - Communication Studies
Saddleback College
Mission Viejo, CA08.2019
Skills
Professional Skills: Team Leadership Communication Adaptable in High Stress Environments Critical Thinking Strategic Planning Data Visualization
Technical Skills: Microsoft Word Excel Powerpoint Outlook Canva Google Docs Honeybook AllSeated Trello
Timeline
Optician
Aliso Optometry
05.2023 - Current
Assistant to Wedding Coordinator
Ciao Bella Events
10.2022 - Current
Wedding Event Coordinator
April Elena Events
08.2018 - Current
Hostess
Montage Beach Resort
09.2017 - 01.2018
Bachelor of Arts - Communication Studies
Cal State Fullerton
Associate of Arts - Communication Studies
Saddleback College
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