Julianna Zalewski
Johnston
Summary
Dedicated server and bartender with a strong focus on customer service, multitasking, and problem-solving. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty. Committed to creating welcoming environments, and delivering outstanding service. Seeking opportunities that prioritize customer service excellence, and professional development.
Overview
8
8
years of professional experience
Work History
Server/Bartender
legal seafoods
Cranston
12.2019 - Current
- Created a welcoming atmosphere by actively engaging guests.
- Handled cash and credit transactions efficiently and accurately.
- Provided outstanding customer service to enhance overall guest experiences.
- Ensured cleanliness of dining and bar areas throughout each shift.
- Handled phone inquiries for reservations, takeout orders, and service questions effectively.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
Childcare Provider
Families
Barrington
06.2017 - 04.2024
- Transported children to school, extracurricular activities, and appointments when needed.
- Prepared meals and assembled school lunches.
- Maintained a clean household while watching the children.
- Supervised daily activities and ensured safety of children in care.
- Communicated regularly with parents about their child's day-to-day experiences
Education
Associate of Arts - General Studies
Community College of Rhode Island
Warwick, RI12-2023
High School Diploma -
Johnston Senior High School
Johnston, RI06-2019
Skills
- Customer service
- Performance improvement
- Teamwork and collaboration
- Guest engagement
- Problem solving
- Multitasking and organization
- Conflict resolution
- Time management
Timeline
Server/Bartender
legal seafoods
12.2019 - Current
Childcare Provider
Families
06.2017 - 04.2024
Associate of Arts - General Studies
Community College of Rhode Island
High School Diploma -
Johnston Senior High School