Julianna Garcia Alvarez
Canoga Park,CA
Summary
Quality focused retail manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting hiring training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver.
Overview
5
5
years of professional experience
Work History
Cosmetics Counter Manager
Macy’s
Canoga Park, California
10.2024 - Current
- Managed team of cosmetics counter consultants by providing guidance and support during shifts.
- Assisted customers with selecting appropriate colors or shades of makeup based on skin tone or desired look.
- Maintained relationships with existing customers while also cultivating new ones through marketing initiatives and events.
Sales Manager
Ulta Cosmetics
Goleta, California
11.2023 - 10.2024
- Supported sales team members to drive growth and development.
- Managed daily operations of sales department, including supervision of staff members.
- Worked effectively in team environments to make the workplace more productive.
- Developed strategies to increase sales and improve customer loyalty.
Store Manager
Victoria's Secret
Santa Barbara, CA
08.2022 - 10.2023
- Developed strategies to maximize sales and profitability.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Created effective business plans to focus strategic decisions on long-term objectives.
Intimates Manager
Victoria's Secret
Santa Barbara, CA
12.2021 - 08.2022
- In charge of all store presentation changes
- Ensuring sale plans were being met and motivating associates to do so
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Sales Associate
Victoria's Secret
Santa Barbara, CA
11.2019 - 03.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Associate of Science - Administration of Justice
Santa Barbara City College
Santa Barbara, CA05.2021
High school diploma -
San Marcos High School
Santa Barbara, CA06.2019
Skills
- Strategic Thinker
- Team-Oriented
- Customer Service Management
- Multitasking and Prioritization
Timeline
Cosmetics Counter Manager
Macy’s
10.2024 - Current
Sales Manager
Ulta Cosmetics
11.2023 - 10.2024
Store Manager
Victoria's Secret
08.2022 - 10.2023
Intimates Manager
Victoria's Secret
12.2021 - 08.2022
Sales Associate
Victoria's Secret
11.2019 - 03.2021
Associate of Science - Administration of Justice
Santa Barbara City College
High school diploma -
San Marcos High School