Julianna (Jules) S. Cross
Macon,GA
Summary
Goal oriented, self-starting individual seeking a position in pharmaceutical sales with opportunities for professional growth and advancement with proven performance.
Overview
8
8
years of professional experience
Work History
Sales Representative/Account Executive
EBM Managed Services
02.2023 - Current
- Currently building experiences for several roles. The roles include sales, account executive, IT specialist, director of public relations, and director of quality control.
- Responsible for increasing the bottom line of the company. For example, the company was a $4 million company in 2023, and now (2024) is a $10 million company. Forecasts show how it should be $14 million + company in 2025.
- Representing EBM's janitorial services and staff for large hospitals, manufacturers, and schools. This territory spanned throughout the middle and northeast of Georgia, areas near Raleigh, South Carolina, and a few accounts in Virginia.
- Cross training and multi tasking are essential components, KPIs, where I have exceeded expectations. When issues arrive for customers, problem solving skills, product knowledge, account budgets, and work efficiency intervene for the best possible solution. Resolutions result in stronger relations with the account.
Waitress/Restaurant Hostess
Michael Taylor
09.2021 - 11.2022
- Responsible for appearing at any location when necessary. Territories consist of Reel Grill, Taylor's Cove, and Crazy Chic.
- Depending on which location working, I performed the associated duties for each position. Customer service, respect, attitude, and swift performance were well learned skills for professional development.
- Tips were 85% of income, so top performance in relation to customers was necessary in order to achieve the wanted outcome.
- Simplified order processing for increased efficiency through clear communication with kitchen staff.
- Managed high restaurant capacity during peak hours while also generating additional sales opportunities with upselling techniques.
Salesperson
Bridal And Gift Gallery
01.2016 - 05.2018
- Assisted customers with selecting, and fitting of clothing and accessories. Boosted sales by consistently engaging with customers and accommodating their needs effectively.
- Listening to the customer's wishes, prospecting the products, and taking action helped me close the sales.
- Providing a clean and organized shop space contributed to a pleasant atmosphere for customers with high satisfaction responses.
Education
Bachelor of Arts - Rhetoric And Composition
Georgia College And State University
Milledgeville, GA12.2022
Skills
- Community Service Advocate
- Written and Verbal Communication
- Flexibility
- Goal Oriented
- Time Management
- Leadership in Teamwork
- Cross-Functional
- Confident
- Organization
- Public Relations
- Dedication
- Objection Management
Timeline
Sales Representative/Account Executive
EBM Managed Services
02.2023 - Current
Waitress/Restaurant Hostess
Michael Taylor
09.2021 - 11.2022
Salesperson
Bridal And Gift Gallery
01.2016 - 05.2018
Bachelor of Arts - Rhetoric And Composition
Georgia College And State University
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