JULIANNE BIRDT
Phoenix,AZ
Summary
Professional with the ideal balance of motivation, initiative, and communication skills to be successful in collaborative and individual work environments. Organized and resourceful coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical, with hands-on experience handling various administrative duties and tasks in office and remote settings. Commended and recognized for meticulous file management abilities and efficiency. Articulate communicator with strong work ethic and attention to detail.
Overview
30
30
years of professional experience
Work History
INSTITUTIONAL COORDINATOR FOR GRADUATE MEDICAL EDUCATION
Arizona Health Education Alliance, Creighton University School of Medicine - Phoenix
Phoenix, AZ
07.2022 - 12.2023
- Provide general GME oversight and support to coordinators at affiliate sites
- Develop and implement policies and procedures to ensure resident/ fellow compliance with program and ACGME requirements
- Manage and promote Grand Rounds topics and speakers
- Obtain, organize and track vital information for onboarding of new and advancing residents/ fellows, including visas, immunization compliance, licensure, certification and liability coverage
- Communicate and disseminate vital information to program participants, coordinators and directors
- Optimize and streamline software processes in New Innovations to maximize efficiency, accuracy, and utility of information.
MEDICAL BILLING SPECIALIST
Southwest Behavioral & Health Services
Phoenix, AZ
08.2017 - 06.2022
- Use HMS and Axiom software for coding and billing processes
- Use Excel for analyzing data from claims
- Work closely with providers to clarify documentation
- Code and bill for office visits in the integrated clinic
- Have and apply knowledge of AHCCCS, Medicare and private insurers' regulations
- Research issues related to medical procedures and coding
- Work with insurance companies on claim processing
- Maintain an updated knowledge of CPT and ICD-10 coding rules.
BILLER/CODER, GASTROENTEROLOGY/ HEPATOLOGY
East Valley Gastroenterology and Hepatology Associates
Chandler, AZ
07.2016 - 05.2017
- Use Centricity to code and bill claims for 9 physicians and 3 NPs in a gastroenterology and hepatology practice
- Work closely with physicians to clarify documentation and accurately capture all services for billing
- Code and bill for office visits, outpatient procedures, inpatient consultations and procedures, and facility charges
- Assist patients with payments, billing and coding issues
- Work with insurance companies on accounts receivable resolution
- Maintain current knowledge in CPT and ICD-10 coding rules and regulations.
BILLER/CODER, GASTROENTEROLOGY
Arizona Gastrointestinal Associates
Scottsdale, AZ
11.2014 - 07.2016
- Use G-Med to code and bill claims for 6 physicians and 2 PAS (in 2 practices) joined at the corporate level
- Maintain communication with physicians to clarify documentation and capture all services for billing
- Code and bill for office visits, outpatient procedures, and inpatient consultations and procedures
- Instruct new personnel in the billing and coding process
- Develop and produce educational materials for patients.
ACCOUNT MANAGER, BEHAVIORAL HEALTH
Independent Contractor, Accurate Medical Billing
Phoenix, AZ
03.2013 - 03.2014
- Use web-based programs My Clients Plus and Jituzu to Code and process electronic and paper claims
- Foster communication and problem-solving with providers/ patients
- Create reports and perform accounting duties
- Troubleshoot claim denials.
LIBRARIAN I
Dobson Ranch Branch Library
Mesa, AZ
01.1999 - 01.2000
- Perform all reference duties for general population, emphasizing digital resources
- Assist in library programming and promotion
- Supervise youth collection development and maintenance.
CASE MANAGER
Family Counseling Agency
Tucson, AZ
01.1996 - 01.1997
- Manage services for older and disabled low-income adults in this county and United Way funded agency
- Provide clients with resource information and link them to service provider
- Design care plans and monitor client-provider relationships
- Advocate for client and ensure that client has resources to make informed choices about care.
PROGRAM COORDINATOR: CHRONIC ILLNESS RESIDENCY TRAINING PROGRAM
Department of Pediatrics, College of Medicine, University of Arizona
Tucson, AZ
01.1994 - 01.1995
- Organize, implement, administer a program providing comprehensive care for chronically-ill children
- Coordinate resident training through faculty/attending physicians
- Collect relevant new information to keep program current
- Write grant proposals to generate funding.
TECHNICAL SERVICES ASSISTANT
College of Law, University of Arizona
Tucson, AZ
01.1998
- Code and index library resources for automation
- Execute all phases of law library collection barcoding project.
Education
M.A. - Information Resources and Library Science
University of Arizona
12.1998
M.S. - Family Studies
University of Arizona
12.1995
B.A. - English Literature
University of Arizona
05.1991
Skills
- Administrative Leadership
- Information Collection
- Data Entry
- Document Management
- Project Management
- Database Management
- Program coordination/ case management
- Windows, Mac OS
- Various EMRs
- Adaptability to new software platforms
- Spanish-speaking
- Reference librarian
- Instruction in academic and community settings
- Coding, billing, medical research and insurance regulations
Locations
Phoenix, AZ
Degrees
- MS
- MA
- CPC
Timeline
INSTITUTIONAL COORDINATOR FOR GRADUATE MEDICAL EDUCATION
Arizona Health Education Alliance, Creighton University School of Medicine - Phoenix
07.2022 - 12.2023
MEDICAL BILLING SPECIALIST
Southwest Behavioral & Health Services
08.2017 - 06.2022
BILLER/CODER, GASTROENTEROLOGY/ HEPATOLOGY
East Valley Gastroenterology and Hepatology Associates
07.2016 - 05.2017
BILLER/CODER, GASTROENTEROLOGY
Arizona Gastrointestinal Associates
11.2014 - 07.2016
ACCOUNT MANAGER, BEHAVIORAL HEALTH
Independent Contractor, Accurate Medical Billing
03.2013 - 03.2014
LIBRARIAN I
Dobson Ranch Branch Library
01.1999 - 01.2000
TECHNICAL SERVICES ASSISTANT
College of Law, University of Arizona
01.1998
CASE MANAGER
Family Counseling Agency
01.1996 - 01.1997
PROGRAM COORDINATOR: CHRONIC ILLNESS RESIDENCY TRAINING PROGRAM
Department of Pediatrics, College of Medicine, University of Arizona
01.1994 - 01.1995
M.A. - Information Resources and Library Science
University of Arizona
M.S. - Family Studies
University of Arizona
B.A. - English Literature
University of Arizona
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