Julianne Le
McKinney,TX
Summary
Proven achiever with a solid background in customer service and salesmanship, honed at companies like Target. Excelled in roles requiring strong multitasking and reliable performance, significantly enhancing customer satisfaction and operational efficiency. Skilled in liquor, beer, and wine knowledge, consistently delivering outstanding service and fostering loyal clientele.
Overview
5
5
years of professional experience
Work History
Bartender
Pappadeaux's Seafood Kitchen
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Supervising Manager
K BBQ
01.2020 - 04.2022
- Delivered measurable results in cost reduction initiatives without sacrificing quality or customer satisfaction levels.
- Built strong alliances with vendors and suppliers to negotiate favorable contract terms that benefit both parties involved.
- Facilitated team growth by recruiting top talent, providing ongoing coaching, and creating opportunities for advancement within the organization.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Promoted a culture of accountability among team members by setting clear expectations for individual performance contributions towards shared objectives.
Retail Sales Associate
Target
04.2019 - 05.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Science - Finance
The University of Texas At Dallas
Richardson, TX05.2020
Associate of Science - Business Administration
Collin County Community College District
Plano, TX05.2017
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Food Service
- Salesmanship
Timeline
Bartender
Pappadeaux's Seafood Kitchen
06.2022 - Current
Supervising Manager
K BBQ
01.2020 - 04.2022
Retail Sales Associate
Target
04.2019 - 05.2020
Bachelor of Science - Finance
The University of Texas At Dallas
Associate of Science - Business Administration
Collin County Community College District