Julianne McDowell
Latrobe,PA
Summary
Motivated Registered Nurse with experience in case management and bedside care. Proven ability to lead interdisciplinary teams, educate patients on treatment options, and advocate for their needs within the healthcare system, resulting in improved patient outcomes and compliance.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Gynecology Telephone Triage Nurse
Independence Health Ob/Gyn
Greensburg, PA
08.2022 - Current
- Assessed patient symptoms via telephone communication to inform care decisions and improve patient outcomes.
- Provided nursing advice following established protocols and guidelines during patient interactions.
- Triaged calls to prioritize urgent cases for immediate attention, ensuring timely interventions.
- Collaborated with physicians to develop appropriate patient care plans based on clinical data.
- Educated patients on medication management and treatment options to enhance understanding and compliance.
- Coordinated follow-up appointments for ongoing patient care, ensuring adherence to HIPAA compliance.
- Documented patient interactions accurately in electronic health records to maintain comprehensive records.
- Utilized Allscripts, Cerner, and AthenaIDX to enhance patient management efficiency.
RN Case Manager
Excela Health Latrobe Hospital
Latrobe, PA
08.2019 - 08.2022
- Chaired council for case management department across three hospitals, driving collaborative improvements in patient care.
- Promoted to lead RN case manager in October 2021, assuming lead responsibilities since June 2021.
- Coordinated insurance authorizations for patients' hospital stays, facilitating timely access to necessary services.
- Facilitated daily meetings with staff to review work process updates and assign tasks.
- Trained new RN case managers, enhancing team effectiveness and service quality.
- Collaborated with physicians and nurses during rounding to optimize patient care.
- Developed discharge plans ensuring continuity of care post-hospitalization.
- Advocated for patients' needs within healthcare system, ensuring adherence to regulatory standards and enhancing patient experience.
Registered Nurse
Magee Women’s Hospital of UPMC
Pittsburgh, PA
02.2018 - 08.2019
- Delivered specialized care for critically ill and premature infants in neonatal intensive care unit.
- Administered medications and monitored patients for adverse reactions or side effects.
- Implemented infection control measures, promoting patient safety and reducing risk of hospital-acquired infections.
- Conducted thorough assessments and documented patient progress accurately.
- Collaborated with interdisciplinary teams to create tailored patient care plans, enhancing recovery outcomes.
- Coordinated discharge planning and follow-up referrals, ensuring smooth transitions and continuity of care.
- Advocated for patients' rights, values, and beliefs throughout care processes.
- Provided emotional support to families during challenging situations.
Registered Nurse
Excela Health Westmoreland Hospital
Greensburg, PA
08.2015 - 01.2019
- Special Care Nursery - Care of premature and otherwise critically ill infants.
- Attended high-risk deliveries, responded to needs of sick and distressed infants, and supported families in crisis.
- Collaborated with interdisciplinary teams to develop and implement effective care plans.
- Conducted assessments and documented patient progress accurately.
- Monitored vital signs, administered injections, and assisted with medical procedures to ensure patient well-being.
- Implemented infection control measures to ensure patient safety.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Facilitated training sessions for new employees on essential job functions. in essential job functions.
Registered Nurse
Magee Women’s Hospital of UPMC
Pittsburgh, PA
02.2011 - 04.2014
- Delivered specialized care for critically ill and premature infants in neonatal intensive care unit.
- Administered medications and monitored patients for adverse reactions or side effects.
- Implemented infection control measures that enhanced patient safety and minimized risk of infection.
- Collaborated with interdisciplinary teams to create patient care plans that addressed individual needs and improved health outcomes.
- Conducted thorough assessments and documented patient progress accurately.
- Advocated for patients' rights, values, and beliefs throughout care processes.
- Coordinated discharge planning, ensuring smooth transitions and timely follow-up appointments for continuity of care.
- Provided emotional support to families during challenging situations.
Registered Nurse
Excela Health Westmoreland Hospital
Greensburg, PA
08.2010 - 02.2011
- Administered medications and monitored patient responses to ensure safe and effective treatment in clinical settings.
- Conducted thorough mental health assessments and documented progress accurately.
- Developed tailored treatment plans in collaboration with multidisciplinary teams.
- Provided crisis intervention and de-escalation techniques during emergencies.
- Facilitated group therapy sessions to enhance peer support and promote recovery among patients.
- Educated patients and families on treatment options and healthy coping strategies.
- Ensured compliance with healthcare regulations and safety standards consistently.
- Participated in case conferences to collaboratively discuss and refine individualized treatment options.
Education
Bachelor of Science - Nursing
Ohio University
Athens, Ohio01-2018
AAS Degree - Nursing
Westmoreland County Community College
Youngwood, PA05-2010
Skills
- Telephone triage
- Patient assessment
- Symptom assessment
- Clinical assessment
- Care coordination
- Discharge planning
- Patient advocacy
- Insurance authorization
- EHR documentation
- Electronic health records
- HIPAA compliance
- Physician collaboration
- Interdisciplinary collaboration
- Health incident triage
- Lab results reporting
- Appointment scheduling
- Healthcare advocacy
- Insurance management
- Crisis management
- Team leadership
- Training and mentorship
- Effective communication
- Teamwork and collaboration
- Problem solving
- Adaptability
- Multitasking
- Documentation
- Microsoft Office
- STAR
- Interqual
- Electronic health records
- Multitasking
- Problem-solving
- Crisis management
Affiliations
The National Society of Leadership and Success, Westmoreland County Community College Chapter of Sigma Alpha Pi
Certification
- BLS – Basic Life Support, AHA – American Heart Association, 07/28
- RN – Registered Nurse, PA, 10/31/27
- RN License, RN615383
Clearances
- Child Abuse
- FBI Fingerprints
- Criminal Background
- Act 33/34 Clearance
Volunteer Experience
Lifeway Pregnancy Center, Latrobe, PA, 05/08 – 06/16, Worked as a crisis pregnancy client support person., Supported clients and families through pregnancy, preparing for labor and delivery, identifying needs, and working to meet those needs through education, referrals, and counseling., Taught parenting classes at Torrance State Hospital Narcotics Treatment Program during the summer of 2009 and at The Welcome Home Homeless Shelter in Greensburg, PA during the summer of 2009 and again during the summer of 2010., Researched information and incorporated it into client teaching materials., Taught classes to groups of clients about newborn care and child accident prevention.
Children's Litergy Aide for Holy Family Church in Latrobe, Pa. 2024 - present
Timeline
Gynecology Telephone Triage Nurse
Independence Health Ob/Gyn
08.2022 - Current
RN Case Manager
Excela Health Latrobe Hospital
08.2019 - 08.2022
Registered Nurse
Magee Women’s Hospital of UPMC
02.2018 - 08.2019
Registered Nurse
Excela Health Westmoreland Hospital
08.2015 - 01.2019
Registered Nurse
Magee Women’s Hospital of UPMC
02.2011 - 04.2014
Registered Nurse
Excela Health Westmoreland Hospital
08.2010 - 02.2011
Bachelor of Science - Nursing
Ohio University
AAS Degree - Nursing
Westmoreland County Community College