Detail-oriented Telephone Triage Nurse with strong skills in patient assessment, regulatory compliance, and effective communication. Proven ability to provide medical guidance and ensure workplace health standards are met.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Telephone Triage Nurse
United Healthcare Group
Las Colinas, TX
06.2024 - 10.2025
Implemented triage protocols to prioritize patient needs, ensuring timely and effective responses to health concerns.
Assessed patient symptoms and provided tailored medical guidance through phone consultations to enhance patient understanding and care.
Collaborated with healthcare teams to coordinate patient care plans and schedule follow-up visits for optimal health outcomes.
Recorded patient encounters and kept electronic health records accurate.
Occupational Health Manager
JBS-Pilgrims Pride
Waco, Tx
01.2002 - 10.2023
Ensured compliance with federal, state and local regulations related to occupational health and safety.
Monitored workplace conditions to proactively identify and mitigate potential health hazards.
Conducted regular health assessments to enhance employee wellness and ensure compliance with health standards.
Liaised between company representatives and outside agencies to coordinate medical services for employees.