Julianne Mireles
San Marcos,TX
Summary
Highly-motivated employee with desire to take on new challenges. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Team Leader
Panera Bread
San Marcos, Tx
08.2024 - Current
- Trained new staff on customer service protocols and food safety practices.
- Resolved customer complaints effectively to maintain a positive dining experience.
- Maintained a positive work environment that promoted collaboration between team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained cleanliness and organization of work areas throughout shifts.
- Built and maintained working relationships with peers and upper management.
- Greeted customers and provided friendly customer service.
Intern
Texas State Utilities Inc.
Fort Worth, Texas
05.2025 - 08.2026
- Reviewed daily transaction reports for discrepancies and reconciliation needs.
- Analyzed account balances to identify trends and potential issues within ledgers.
- Reviewed journal entries for accuracy and compliance with company policies.
- Supported the implementation of new accounting software for streamlined processes.
- Performed monthly closing activities such as accruals and deferrals.
- Reviewed and reconciled general ledger accounts for accuracy and completeness.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Created spreadsheets on Excel for recurring billing
- Worked in recurring billing and closing work orders on Windows Vista
Team Member
Golden Chick
Fort Worth, tx
05.2021 - 01.2023
- Handled cash transactions accurately while maintaining customer service standards.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Offered training and support to keep team members motivated and working toward objectives.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
Associate of Business Administration - Finance
Texas State University
San Marcos, TX 08.2023 - 04.2026
Boswell High School
Fort Worth, txSkills
- Customer service
- Excel spreadsheet management
- Account reconciliation
- Effective communication
- Journal entry review
- Microsoft Excel
- Check processing
- Accounts payable software
- Bill payment
- Accounts payable
- Invoice processing
Timeline
Intern
Texas State Utilities Inc.
05.2025 - 08.2026
Team Leader
Panera Bread
08.2024 - Current
Associate of Business Administration - Finance
Texas State University
08.2023 - 04.2026
Team Member
Golden Chick
05.2021 - 01.2023
Boswell High School