Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Julianne Sanders

Goodyear,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Receptionist

Sunland Memorial Park Funeral Home and Cemetery
01.2024 - 06.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Applied effective time management techniques to meet tight deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Funeral Services Assistant

Sunland Memorial Funeral Home and Cemetery
02.2023 - 01.2024
  • Assisted funeral director in coordination of services.
  • Prepared memorial materials, including service programs and signage.
  • Escorted mourners to parlors for wakes and funerals.
  • Organized chapels for visitations and maintained calm and orderly atmosphere.
  • Arranged floral offerings and lights around caskets.
  • Obtained doctors' signatures on death certificate to complete insurance claim forms.
  • Supervised funeral processions to direct cemetery parking.
  • Understood and followed oral and written directions.
  • Arranged funerals consistent with each family's heritage and religious beliefs.

Cashier /To-Go Specialist

Olive Garden
02.2023 - 03.2023
  • Worked closely with front-end staff to assist customers.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Exercised versatility in fast-paced, agile work environments.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Secured and stored items until customer pickup.
  • Greeted and assisted customers to foster positive experiences.

Packager /Assembler /Office Assistant

Copper State Bolt & Nut
08.2021 - 09.2022
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Executed record filing system to improve document organization and management.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Recorded information, shortages and discrepancies to keep records current and accurate.

Packager/ Sorter

Amazon
03.2020 - 08.2021
  • Reviewed orders by inspecting labeling, packaging and contents.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Completed daily orders with expert picking and packing of shipments.
  • Maintained neat, clean and safe workspace to avoid hazards and increase safety by 100%.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Cashier /Food Prep Cook /Floor Associate

Rudy's "Country Store" And Bar-B-Q
06.2018 - 01.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Trained new personnel regarding company operations, policies and services.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

Associate of Science - Mortuary Science

Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ

High School Diploma -

Desert Edge High School
Goodyear, AZ
05.2020

Skills

  • Letter preparation
  • Filing
  • Records management
  • Meticulous attention to detail
  • Conflict mediation
  • Dedicated team player
  • Complex Problem-solving
  • Office administration
  • Multi-line phone proficiency
  • Deadline oriented
  • Strong problem solver
  • Computer skills
  • Customer service
  • Clerical support
  • Verbal communication

Certification

Certificate of Arizona Technical Standards in Interior Design and Merchandising

Languages

English
Native or Bilingual

Timeline

Administrative Assistant/Receptionist

Sunland Memorial Park Funeral Home and Cemetery
01.2024 - 06.2025

Funeral Services Assistant

Sunland Memorial Funeral Home and Cemetery
02.2023 - 01.2024

Cashier /To-Go Specialist

Olive Garden
02.2023 - 03.2023

Packager /Assembler /Office Assistant

Copper State Bolt & Nut
08.2021 - 09.2022

Packager/ Sorter

Amazon
03.2020 - 08.2021

Cashier /Food Prep Cook /Floor Associate

Rudy's "Country Store" And Bar-B-Q
06.2018 - 01.2020

Associate of Science - Mortuary Science

Maricopa Community Colleges - Chandler-Gilbert Community College

High School Diploma -

Desert Edge High School

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