Juliano Saint-Hilaire
Houston,TX
Summary
Skilled in driving business growth through strategic client relationship management and solution-oriented sales strategies. Proven ability to understand client needs, articulate value propositions, and negotiate contracts to successful closure. Adept at identifying opportunities for revenue expansion within existing accounts while consistently prospecting and securing new business. Strong track record of exceeding sales targets in competitive markets by leveraging deep industry knowledge and fostering trust-based relationships with key stakeholders.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Sales and Marketing Representative
Techtronic Industries - TTI
03.2023 - Current
- Manage a $2M+ territory that saw 18% Year over year growth
- Implemented sales, marketing and merchandising strategies to maximize growth for all TTI products.
- Analyzed sales numbers to identify opportunities to be able to maximize growth in market.
- Created and maintained strong relationships with management and customers.
- Sought out to understand the needs of the market to be able to drive business and increase sales.
District Manager
Adp- Automated Data Processing
01.2022 - 02.2023
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Implemented various payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.
- Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes and earnings.
- Formulated and actualized strategic financial plans across client investment portfolios.
- Established new accounts through cold calling and personal visits to potential customers.
- Outlined company products and services, identified target customers and developed forward-thinking sales and marketing plans to promote company growth
- Resolved all vendor and account problems efficiently while exceeding sales quotas by 132%.
Field Specialist
Peloton
02.2021 - 01.2022
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Trained customers on equipment after installation.
- Communicated with vendors, upper management and peers.
Product Specialist
Apple
07.2019 - 02.2021
- Learned about product's technical specifications and accurately explained specifications to customers and work team.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
Assistant Manager
T-Mobile
12.2018 - 06.2019
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Retail Sales Representative
Best Buy
10.2018 - 05.2019
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Greeted and assisted customers in locating items and completing purchases.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
Education
Bachelor of Science - Business Administration
SUNY At Albany
Albany, NY05.2020
High School Diploma -
Pine Bush High School
Pine Bush, NY06.2016
Skills
- Relationship selling
- Working collaboratively
- Microsoft Office
- Payroll policies and procedures
- Key accounts and territory management
- Creole language fluency
- Salesforce CRM
- Strategic Partnerships
Accomplishments
Benchmark Promotion week 10
DM promotion Week 37
Simple IRA Champion
132% of plan YTD
Finished at 115% of quota after my first quarter in the District Manager Position
Affiliations
- Member, Haitian Student Association
- Dean's List Honoree
Certification
Life,Accident and Health Insurance Agent License
Property & Casualty Insurance License
Timeline
Field Sales and Marketing Representative
Techtronic Industries - TTI
03.2023 - Current
District Manager
Adp- Automated Data Processing
01.2022 - 02.2023
Field Specialist
Peloton
02.2021 - 01.2022
Product Specialist
Apple
07.2019 - 02.2021
Assistant Manager
T-Mobile
12.2018 - 06.2019
Retail Sales Representative
Best Buy
10.2018 - 05.2019
Bachelor of Science - Business Administration
SUNY At Albany
High School Diploma -
Pine Bush High School
Life,Accident and Health Insurance Agent License
Property & Casualty Insurance License
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