Julie Agostino
Chico,CA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
30
30
years of professional experience
Work History
PHARMACY MEDICATION RECONCILITION TECHNICIAN
Enloe Hospital
Chico, CA
06.2023 - Current
- Developed strong communication skills while interacting with physicians, nurses, pharmacists, and other healthcare professionals.
- Performed daily medication reconciliation for patients admitted to the hospital, ensuring accurate records were maintained.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Utilized interpersonal communication skills when interacting with patients, families, visitors, staff members, doctors.
- Responded promptly to requests from nurses or other healthcare personnel for assistance with medications or equipment needs.
PHARMACY TECHNICIAN
CVS Health
Chico, CA
10.1996 - 01.2025
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Adhered strictly to HIPAA regulations related to confidentiality of patient information at all times.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
- Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers.
- Ensured accuracy in data entry into pharmacy computer system while verifying all information prior to dispensing medication.
- Processed payments for prescription orders via cashiering responsibilities utilizing POS systems.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Interpreted medical insurance coverage and communicated benefit information to customers.
- Received written prescription and refilled requests and verified that information is complete and accurate.
- Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication information.
Education
High School Diploma -
Concord High School
Concord, CA06-1998
Skills
- Insurance reconciliation
- Billing support
- Drug safety management
- Supply restocking
- Medication dispensing
- Point of sale systems proficiency
- Supporting pharmacy operations
- Prescription filling
- Insurance billing
- Manual and automated medication dispensing
- Ordering and stocking medications
- Resolving customer issues
- Labeling prescriptions
- Medicare and medicaid process
Timeline
PHARMACY MEDICATION RECONCILITION TECHNICIAN
Enloe Hospital
06.2023 - Current
PHARMACY TECHNICIAN
CVS Health
10.1996 - 01.2025
High School Diploma -
Concord High School