Julie Allen
Musella,GA
Summary
Dynamic Assistant Manager at Family Dollar with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in financial management and team leadership, I successfully reduced discrepancies in cash handling and drove repeat business through exceptional service. Adept at strategic thinking and vendor relationship management, I thrive in fast-paced retail environments.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Family Dollar
12.2018 - 06.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Science -
Colorado Technical University
Colorado Springs, CO07-2027
High School Diploma -
Central Georgia Technical College
Macon, GA06-2011
Skills
- Budget assistance
- Sales monitoring
- Recruiting and interviewing
- Strategic thinking
- Financial management
- Money handling
- Retail operations
- Vendor relationship management
- Multitasking and organization
- Customer service
- Team leadership
- Employee supervision
Timeline
Assistant Manager
Family Dollar
12.2018 - 06.2023
Bachelor of Science -
Colorado Technical University
High School Diploma -
Central Georgia Technical College