Julie Bartolome
Puyallup
Summary
Detail-oriented Car Biller with strong expertise in billing processes and regulatory compliance. Proven ability to reconcile accounts and resolve discrepancies efficiently, ensuring accurate invoicing and timely reporting.
Overview
11
11
years of professional experience
Work History
Car Biller
Toyota of Puyallup
Puyallup, WA
05.2022 - 05.2026
- Processed billing statements ensuring accuracy and compliance with company policies.
- Process vehicle trade-ins in the system
- Collaborated with sales team to resolve discrepancies in customer invoices.
- Utilized dealership management software to generate detailed billing reports.
- Trained new staff on billing procedures and software navigation.
- Verified vehicles cost, including reconditioning and equipment add-ons
- Verifies total vehicles sold each month and turn in report end-of-month
- Post manual journal entries
- Reconciled select accounts and schedules monthly, ensuring accuracy prior to month-end
- Prepared and complete end-of-month accounting reports as needed
- Process paperwork from the F&I department
- Prepare payoff checks or online payoffs for trade-ins
- Reconciled holdback and delivery allowance statements
- Balance commissions for sales department
- Submit 8300 form to IRS
- CDK & Tekion DMS knowledge preferred - open to learn as well.
- Strong attention to detail
- Excellent verbal and written skills
- Highly organized and self-starter
- Proficient in Excel/Word
Title Clerk
Mercedes-Benz of Seattle
Seattle, WA
06.2018 - 07.2021
- Accurately processed vehicle titles and registrations, ensuring compliance with state regulations.
- Managed title paperwork for new and pre-owned vehicles, enhancing departmental efficiency.
- Maintained accurate records of vehicle titles, facilitating smooth transactions and audits.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Collected taxes and fees, submitted payments and issued receipts.
- Improved record-keeping accuracy, meticulously organizing physical and digital files for easy retrieval.
- Assisted with the development and implementations of new procedures and features to enhance the workflow of the department.
- Coordinated with the finance and sales team to troubleshoot and problem resolve to specific to titles, odometers discrepancies, power of attorney, ect.
- Examined and verified titles monthly on an excel spreadsheet.
Warranty Administrator
Jaguar Land Rover Bellevue
Bellevue, WA
03.2017 - 06.2018
- Administer warranty claims process, ensuring compliance with company policies and procedures.
- Review and evaluate warranty documentation for accuracy and completeness.
- Coordinate with service departments to resolve customer inquiries related to warranties.
- Maintain warranty records and databases, ensuring timely updates and accuracy of information.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Monitored factory recalls and announcements to stay on top of changes.
- Processed claim paperwork and followed up on missing information to complete processing.
- Stayed up-to-date on changes in manufacturer warranties and communicated updates to service department staff as necessary.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
- Reviewed monthly reports to identify trends in warranty claims, informing strategies for reducing future issues or expenses associated with unwarrantable repairs.
- Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
Front Desk Service Receptionist
Jaguar Land Rover Bellevue
Bellevue, WA
11.2016 - 02.2017
- Managed customer inquiries and appointments, ensuring efficient service flow.
- Coordinated vehicle service logistics to optimize technician schedules and resource allocation.
- Maintained accurate records of customer interactions and service history in CRM system.
- Trained new reception staff on procedures, enhancing team performance and service quality.
- Expedited administrative tasks such as filing, data entry, and record-keeping to ensure smooth office operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Helped service staff prepare reports and presentations for internal or client-related use.
Parts Driver
Jahuar Land Rover Bellevue
Bellevue, WA
03.2015 - 11.2016
- Delivered automotive parts efficiently to service departments and external customers.
- Managed inventory control, ensuring accurate tracking of parts and supplies.
- Operated delivery vehicles safely while adhering to traffic regulations.
- Coordinated with technicians to prioritize urgent parts requests effectively.
- Improved delivery efficiency by planning optimal routes using GPS navigation systems.
- Collected returned items from customer locations.
- Reduced vehicle maintenance costs through regular inspections and preventative care measures such as oil changes and tire rotations.
- Developed strong relationships with clients by providing friendly, professional interactions during each delivery experience.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Received and submitted payments from customers.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
Education
High School Diploma -
Highline High School
Burien, WASkills
- Billing
- Data entry proficiency
- Regulatory compliance
- Invoice processing
- Reliability
- Time management
- Payment tracking
- Posting charges
- Conflict management
- Dispute resolution
- Invoice reconciliation
- Excel proficient
- Accurate invoicing
- Problem-solving
- Attention to detail
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Decision-making
- Month-end closing procedures
Public Notary
My appointment Expires 01/23/2028
Timeline
Car Biller
Toyota of Puyallup
05.2022 - 05.2026
Title Clerk
Mercedes-Benz of Seattle
06.2018 - 07.2021
Warranty Administrator
Jaguar Land Rover Bellevue
03.2017 - 06.2018
Front Desk Service Receptionist
Jaguar Land Rover Bellevue
11.2016 - 02.2017
Parts Driver
Jahuar Land Rover Bellevue
03.2015 - 11.2016
High School Diploma -
Highline High School