Julie Belden
Madison,WI
Summary
With a proven track record at Roundy's Supermarkets Inc., I excel in associate relations, leadership, and team building, alongside being a front-end systems expert. Demonstrated success in talent development and customer service excellence, skilled in program strategy and interpersonal communication, I drive positive associate relations and operational improvements.
Overview
26
26
years of professional experience
Work History
District Human Resources Leader
Roundy's Supermarkets Inc.
Milwaukee, WI
08.2022 - Current
- Associate Relations.
- Staffing and Retention.
- Talent Development.
- Implementation of company policies and procedures.
Operations Field Specialist
Roundy's Supermarkets Inc.
Milwaukee, WI
07.2020 - 08.2022
- Support Assistant Store Leaders and Store Leaders with operations processes.
- Front-End and Point-of-Sale systems expert.
- Implement new company processes, including TC-52 handheld, In-Stock and Fresh Production.
Associate Customer Exp. Coordinator
Roundy's Supermarkets Inc.
Milwaukee, WI
10.2019 - 07.2020
- Associate Relations.
- Associate Training and Development.
- Associate staffing and retention.
- Front-End and Point-of-Sale Systems Expert.
Front End Division Manager
Roundy's Supermarkets Inc.
Milwaukee, WI
06.2017 - 10.2019
- Front-End and Point-of-Sale Systems Expert.
- Coordinated rollout of Front-End POS, Kroger Technology, for Wisconsin and Illinois.
- Successfully implemented self-checkout focus for Wisconsin and Illinois, achieving 63% SCO utilization across both banners.
Customer Experience Area Manager, Front-End Roles
Roundy's Supermarkets Inc.
Milwaukee, WI
06.1999 - 06.2017
- Held various front-end roles, including service operations, front-end merchandiser, and customer experience area manager.
- Front-End Systems Expert across multiple POS systems.
- Bookkeeping Expert.
- Customer Service Champion and role model for customer service behaviors.
Education
Music Education
UW-Oshkosh
OshkoshBusiness Management
Concordia University
MequonSkills
- Customer Service Professional
- Associate Talent Selection and Development
- Leadership and Team Building
- Excellent Interpersonal Skills
- Company Program Strategy and Planning
- Organized and Detail-Oriented
Timeline
District Human Resources Leader
Roundy's Supermarkets Inc.
08.2022 - Current
Operations Field Specialist
Roundy's Supermarkets Inc.
07.2020 - 08.2022
Associate Customer Exp. Coordinator
Roundy's Supermarkets Inc.
10.2019 - 07.2020
Front End Division Manager
Roundy's Supermarkets Inc.
06.2017 - 10.2019
Customer Experience Area Manager, Front-End Roles
Roundy's Supermarkets Inc.
06.1999 - 06.2017
Music Education
UW-Oshkosh
Business Management
Concordia University
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